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Volkswagen of Salem

Salem, OR

4.3
736 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 736 reviews

January 17, 2024

It was positive and everyone was helpful. Brenden was positive and gave straightforward and honest answers. The only issue is that the waits were long and there was an issue getting keys for More

by 25ESTACIO75
Recommend Dealer
Yes
Employees Worked With
Brenden
Jan 17, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 17, 2024

It was an easy experience. Sam was great, helpful, knowledgeable and eager to help us out with our new vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 18, 2024 -

Volkswagen of Salem responded

Sam, Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 17, 2024

Listened to my needs and worked well with me on them Didn't try to change my mind and was straightforward More

by MARIAHINOJOS
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jan 18, 2024 -

Volkswagen of Salem responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 17, 2024

We loved working with Tanner. We felt like we made a friend! we would buy there again More

by SQUIRRELBIRD1954
Recommend Dealer
Yes
Employees Worked With
Tanner Case
Jan 18, 2024 -

Volkswagen of Salem responded

Thank you so much for your kind words for Tanner, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 17, 2024

Great service, very helpful Professional and took the time to explain everything like the VW app More

by RPFUSS
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 18, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. Tanner and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 16, 2024

Came in for an oil change good service Friendly staff and helpfully always on top letting me know the status of my vehicle More

by BNB5107
Recommend Dealer
Yes
Jan 16, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

They did my work well and got my car in quick to see it. The gentleman was great and explained things when I had questions. More

by C.RMOLINA
Recommend Dealer
Yes
Employees Worked With
David
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

The service prompted, service assistant was polite and pleasant, Overall very professional Thank you for job well done More

by TESKANDARI1953
Recommend Dealer
Yes
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

Flexible. Made the deal work for me. Ensured my happiness Took the time to compare all options More

by MSHARMAGNE
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service while assisting you with your purchase. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 16, 2024

Picked up the car we bought that needed a new transmission Dave was kind and professional More

by KRISTIEAXMAKER
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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