Volkswagen of Salem

Smooth purchasing process Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase t Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase they presented all of the available upgrades and options but didn't do a hard-press if I said no thanks. It was a pleasant experience overall. More

This is how purchasing a new vehicle should be. I could not be more thrilled with my experience at Volkswagen of Salem. I work in Portland and live in the valley and so I had spent the morning looki I could not be more thrilled with my experience at Volkswagen of Salem. I work in Portland and live in the valley and so I had spent the morning looking at VW's in Portland and left the dealership there more than upset from the way the handled the entire experience. As I drove home I decided to stop at VW of Salem to see what they had in stock. I was very happy to see that the car I was looking for was on hand. In a brief meeting, lasting no more than 10 minutes, I explained to Curtis Goodwin, my experience in Portland earlier in the day, the deal and financing I was looking to make. Curtis assured me that the Team at VW of Salem not only wants to make a deal that makes financial sense but also balances the human element of business. I went home and within 15 minutes of arriving home, Curtis called to inform me that not only could they make the deal they would beat it on both the net price and the financing. Curtis continued to update me via text as he and the team worked on even bettering the initial deal that he appraised me of. The very next morning, I met Curtis and after test driving the vehicle I was quickly on my way home, thrilled not only with my new car but at the level of professionalism and respect that the entire staff at Volkswagen of Salem displayed. Curtis and the Team went above and beyond and they have my current and any future VW business. More

Great experience and service Went there on my birthday to look for a car to commute to my soccer games from the Oregon Coast to the valley and went home with a really awesome car, Went there on my birthday to look for a car to commute to my soccer games from the Oregon Coast to the valley and went home with a really awesome car, very reasonable and supportive I do recommend this agency i love it. More

had the radiator replaced since I did not have a loaner car they worked really hard and had the radiator replaced in one day extra to finish it off, and having to say 25 words since I did not have a loaner car they worked really hard and had the radiator replaced in one day extra to finish it off, and having to say 25 words is a bit much More

Great service. Did it all without seeing the car. Bought the car over the internet, sight unseen. Thanks to Jim Phipps who made it possible. Flew in from Boise to Portland, he picked me up at the ai Bought the car over the internet, sight unseen. Thanks to Jim Phipps who made it possible. Flew in from Boise to Portland, he picked me up at the airport, drove me to the dealership and after a couple hiccups I was on my way. More

Anthony Rose is a straight-up salesperson. Appreciate the "no games" style this fellow had. Provided the information, answered my question, respected my desire to think things through, and mak Appreciate the "no games" style this fellow had. Provided the information, answered my question, respected my desire to think things through, and make my decision. If you asked to rate Anthony, if would have been a 5+! Other than him and the fellow who did the paperwork (also Very professional), The "dealership" was kind of in the background, so the "Dealership" hasn't earned a 5 yet! Ask me again, in 6 months. More

Great dealership!!! We bought a 2010 bright yellow Camaro on July 3rd~No hassles and sales pressure at all:) Luke was our salesman and everyone involved was amazing and p We bought a 2010 bright yellow Camaro on July 3rd~No hassles and sales pressure at all:) Luke was our salesman and everyone involved was amazing and professional:) They felt like our family:) JJ is the a general manager was always available when we had questions about our car. I will send family down to buy a car from this dealership any day!! Thank you all at Lithia Motors!!! More

10,000 mile service to my 2014 Tiguan I went into the VW Dealership in Bend, OR to have the service and was told by the Receptionist they were booked for two weeks and could not service my I went into the VW Dealership in Bend, OR to have the service and was told by the Receptionist they were booked for two weeks and could not service my vehicle until after that time. I contacted VW Salem and was told I could bring my car in at my convenience and no appointment was necessary. I arrived at 2;30 in the afternoon and was promptly greeted by the Service Advisor in a most courteous and professional manner. The service was completed in slightly over one hour while I waited with my pet dog in the comfortable lounge. My vehicle was returned washed and vacuumed, and the service was reviewed with me in a professional manner. I was on my way in less than an hour and a half. Why such great service in Salem, and not in Bend? I will not go to Bend again and I plan to be a regular in Salem. I will recommend the Salem Agency to my friends and family and let them know of my unsatisfactory experience in Bend. More

Great Jesse was great to work with. He was insightful and very helpful. I would recommend this dealership to my friends. Jesse provided a great overall cost Jesse was great to work with. He was insightful and very helpful. I would recommend this dealership to my friends. Jesse provided a great overall costumer experience. More

Review I was happy that everyone in this agency helped me get in the car I really wanted, with the negative equity I had. Cant thank you enough for all t I was happy that everyone in this agency helped me get in the car I really wanted, with the negative equity I had. Cant thank you enough for all the help provided, you all were the best. Capitol Toyota did not compare to you all.* More