Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
736 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Contact Dealership
View Awards

3335 Del Webb Ave NE

Salem, OR

97301

Directions

By Type

Showing 736 reviews

February 08, 2024

Everyone we encountered during our purchase was genuinely caring and helpful. And at no time did we feel pressured to purchase. More

by KCHARRISANDCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Reck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Report | Print
Feb 08, 2024 -

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 08, 2024

Comfy waiting area, very clean, a little bit of a wait time but all around good. More

by tytray2002
Recommend Dealer
Yes
Report | Print
Feb 08, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 08, 2024

Everything was taken care of. Dealer honored coupon from previous visit. Every one was professional. Very satisfied. More

by GLASSINSULATORS
Recommend Dealer
Yes
Report | Print
Feb 09, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

The follow up was really good and they were able to finally get my jeep repaired despite issues that were not their fault. More

by PWOO067
Recommend Dealer
Yes
Employees Worked With
Josh in the Service Department
Report | Print
Jul 05, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

They are always great, so nice and explain everything clearly, over all just great people at a great dealership More

by SMITHCATHLEEN46
Recommend Dealer
Yes
Report | Print
Feb 08, 2024 -

Volkswagen of Salem responded

Cathleen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

Attentive staff and premium service Timely repairs and excellent pricing. Competitive and fair Honest and upfront More

by lolah5
Recommend Dealer
Yes
Report | Print
Feb 08, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 06, 2024

Tanner is top tier sales material and Mike is top tier manager They did great More

by ANGELCOOK0531
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
Report | Print
Feb 06, 2024 -

Volkswagen of Salem responded

It's fantastic to hear that Tanner and Mike provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 06, 2024

It was nice. Tanner did awesome. Mike was cool. The dealership was very very clean. More

by ANGELCOOK0531
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 06, 2024 -

Volkswagen of Salem responded

Angel, It's great to hear that Tanner and Mike were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 05, 2024

I don't like the sales people attempting to get you to buy services you don't need. Just do the work I ask you to do nothing else. More

by RANDSTOY17
Recommend Dealer
No
Report | Print
Feb 08, 2024 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 05, 2024

Very down to earth team. Communication was on point and always responsive. I appreciated their willingness to work with us and listen to our worries to help us make a deal we More

by JEREMYELTCOOK
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
Report | Print
Feb 06, 2024 -

Volkswagen of Salem responded

Jeremy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

1
...
43
44
45
...
74