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Volkswagen of Salem

Salem, OR

4.3
737 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 737 reviews

March 04, 2024

Even though I purchased the used TAOS from the Armstrong VW Dealer in Gladstone OR. He and David Quarles were very welcoming. The selling dealership over filled the oil by one quart. Salem dealership fixed More

by RTKLOESS
Recommend Dealer
Yes
Employees Worked With
Devin Hand
Jul 08, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 03, 2024

Tanner was amazing. He knew we would be there later in the day. He didn’t mind staying late to help us buy the car. He answered all the questions we had and made this ca More

by GALETEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Case
Mar 03, 2024 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 02, 2024

Excellent service. Very down to earth folks who are relatable and professional. Very responsive and glad we could work out a deal. More

by JEREMYELTCOOK
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Mar 02, 2024 -

Volkswagen of Salem responded

Thank you, Jeremy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 29, 2024

Always organized, helpful, and courteous. Dave has been my go-to guy from the beginning. He tells me what I need to have done--and what I don't. In his absence, Devin was very careful to expl More

by NOBOOHOOING
Recommend Dealer
Yes
Employees Worked With
First Dave, then Devin, then Dave
Jul 12, 2024 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Dave and the team provided you with great customer service, and we look forward to seeing you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 29, 2024

All good except for pushy sales writer Pushed into service contract when i said no but he kept on . More

by KRAM.PLUMB
Recommend Dealer
No
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jul 25, 2024 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 28, 2024

It was a low-pressure environment. I felt welcomed, and I liked how clean the showroom was. They were helpful and friendly, and they laid out my options without pushing me. More

by BRIANDEKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner and Jesse
Feb 28, 2024 -

Volkswagen of Salem responded

Brian, Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Tanner and Jesse were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 27, 2024

Everything went very well. Easiest time I've ever had buying a car. Very helpful. My only complaint is that I sent an email the next day with information that was requested, an More

by ROBOAXE324
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Feb 28, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 27, 2024

Igor was prompt, helpful, courteous which are really great qualities when I'm planning on spending money. The experience was great, always is at that location. More

by DEVYNGALLIGHER22
Recommend Dealer
Yes
Employees Worked With
Igor
Feb 28, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out, Devyn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 26, 2024

It was great. Salesman was very knowledgeable and showed us everything we wanted to see More

by TED.KINTZ
Recommend Dealer
Yes
Feb 26, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ted, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 26, 2024

Awesome guy in the service department Fast friendly answered all my questions I had for him. More

by FASTFISH89
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Feb 26, 2024 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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