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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
737 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 737 reviews

March 07, 2024

I appreciate David in service Even though I was promised a car and then they didn't have one, I was given a ride to and from work More

by Mastersnurse70
Recommend Dealer
Yes
Employees Worked With
David
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Mar 07, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. David and our team appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 06, 2024

Amazing, very straight forward process ! Amazing customer support from Brenden. He made the process straight forward and simple More

by DANIAPEDRO2002
Recommend Dealer
Yes
Employees Worked With
Brendon and Mike
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Mar 06, 2024 -

Volkswagen of Salem responded

Thank you for the kind words for Brendon and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 06, 2024

The staff is always friendly, courteous, and explains repair issues clearly. Waiting room is clean, but could use more heat. More

by Beetle owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that Gregory had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 05, 2024

Always tskes care of our issues or problems. Our cars are always maintained well and we are notified when service is needed . More

by JULIEBROCK68
Recommend Dealer
Yes
Employees Worked With
Josh
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Jul 05, 2024 -

Volkswagen of Salem responded

Thank you, Julie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 05, 2024

I have take. My car there to be serviced for many years and I am always happy with the results. More

by barbgonz46
Recommend Dealer
Yes
Employees Worked With
Greg Bell
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Jul 05, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 05, 2024

Overall the experience was very good I would recommend anybody who is buying a vehicle right now too check out Volkswagen of Salem and give them a chance too help u buy your next car , good people good ex More

by CJPHILAVANH
Recommend Dealer
Yes
Employees Worked With
Taylor,chase,Jesse
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Mar 05, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 05, 2024

Our experience was smooth and fun thanks to all who help us And a special thanks to Tyler More

by TONY.CORTES0316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Mar 05, 2024 -

Volkswagen of Salem responded

Thank you, Tony, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 05, 2024

Overall, our experience was good. My wife really liked coffee. She was given by one of the associates. More

by FARENAS008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Morgan
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Mar 05, 2024 -

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 05, 2024

The radio buttons don't work. I buy a car, I expect everything to be in good working order. This either suggests that the dealer inspection wasn't thorough, or the dealership is f More

by PAVERY11
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tonya
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Mar 08, 2024 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 04, 2024

Nice staff. Willing to help in any way. Friendly and clean environment. Competitive pricing on inventory More

by MSSKENNY516
Recommend Dealer
Yes
Employees Worked With
Jordan, Jessie, Crystal
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Mar 05, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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