Volkswagen of Pompano

Sales My sales representative did a good job, he was very helpful. He explained everything in terms that I can understand, and he is very professional. My sales representative did a good job, he was very helpful. He explained everything in terms that I can understand, and he is very professional. More

Will is AWESOME! Will is very patient and he also understand YOUR need, not what he want to sale. If you're looking to buy or lease a VW, please ask for Will. Will is very patient and he also understand YOUR need, not what he want to sale. If you're looking to buy or lease a VW, please ask for Will. More

Customer service was exceptional!! My service writer was able to identify the issues with my vehicle give me an estimated time of completion with a follow-up call to let me know the ca My service writer was able to identify the issues with my vehicle give me an estimated time of completion with a follow-up call to let me know the car was done providing transportation for me to get to and from the dealership overall experience five stars hands down I will always use Vista Volkswagen service center as my primary service center . More

Great experience Wilner was a knowledgeable sales associate. His expertise on the vehicle selection as well as all finance options helped me make an educated decision Wilner was a knowledgeable sales associate. His expertise on the vehicle selection as well as all finance options helped me make an educated decision while purchasing my new car.. coming back with the wife....I loved the dealership. No pushiness at all. Arnold Palmer More

Customer service heaven This dealership is totally different from all the others . From the moment you walk in they treat you so well .... They take their time and do not mak This dealership is totally different from all the others . From the moment you walk in they treat you so well .... They take their time and do not make you feel like your being bamboozled like other dealerships. The gentlemen that helped me was extra attentive to all my car needs .. Thank you Wilner Germain I am extremely happy with your hospitality More

Great customer service Vista VW has the best customer service, anytime i need parts or have questions i refer them to Mr.Brandon Vargas as he is very knowledgeable and goes Vista VW has the best customer service, anytime i need parts or have questions i refer them to Mr.Brandon Vargas as he is very knowledgeable and goes above and beyond the call of duty. He makes sure our questions are answered and that we have the proper parts. More

DECEPTIVE FINANCING DECEPTIVE LEASING PRACTICE, LEASED A JETTA FOR 2 YEARS AND THEY SNEAK IN ALL THE PAPERWORK A VW CARE POLICY AT A COST OF $398 FOR 3 YEARS. WHO IN THEI DECEPTIVE LEASING PRACTICE, LEASED A JETTA FOR 2 YEARS AND THEY SNEAK IN ALL THE PAPERWORK A VW CARE POLICY AT A COST OF $398 FOR 3 YEARS. WHO IN THEIR RIGHT MIND WOULD PURCHASE A 3 YEAR MAINTENANCE PLAN ON A 2 YEAR LEASE? MARK LAIDLEY IS A CROOK. BE CAREFUL IF LEASING OR FINANCING WITH THEM More

Friendly & Helpful Service Went in to Vista VW for the first time to change the oil on my 2010 Golf TDI. Johnathan was very welcoming and friendly, and they were more than happ Went in to Vista VW for the first time to change the oil on my 2010 Golf TDI. Johnathan was very welcoming and friendly, and they were more than happy to see that I was using a coupon they sent in the mail for a discount on the oil change. The staff there seems friendly and we had good chats. The oil change itself went well and they topped off all the fluids for me along with a very thorough car wash with no extra charges. Not bad for a quick oil change. I went in on a Friday afternoon and didn't even have to wait. A good experience for my first visit! More

Don't Walk, RUN AWAY FROM THIS DEALERSHIP, BATE & SWITCH What a bunch of dishonest, immoral theives. I called them and asked specifically what the charge would be to drop ship a new car to my daughter in TX. What a bunch of dishonest, immoral theives. I called them and asked specifically what the charge would be to drop ship a new car to my daughter in TX. The girl who claimed she was in new car sales, "Shantel" (sp) told me there would be " NO ADDITIONAL COST" to drop ship to the Texas dealer. I asked her to to ask the manager. She put me on hold and spoke to the sales manager, Ruben. Ruben confirmed "No additional cost to drop ship a new car to Texas". I then drove down to Pompano from Coconut Creek, approximately 45 minutes with traffic. They knew I was coming and the salesman Ed, greeted me as the "Texas deal". I worked out the deal with him and all said in done, we were $25.00 per month apart. I was not happy with the price as I had already been quoted a better deal from Gunther VW. But Gunther would not ship to Texas. I told them to make the deal they would have to match the price of $200.00 all inclusive, no money down. They would not, so I walked out. Before getting in my car, I thought, what the xxxx, I'll ask them their price if I was to pick-up the car at their dealership? They said they would do the deal at $200.00 if I picked it up at their store. I said to the sales manager, Rubin that I was told that there would be no additional charge to drop ship to Texas, but when I ask the price to pick- up on site, the price went down $25.00 per month. Obviously you are charging for the drop ship. Now LISTEN TO THIS... Ruben says to me that "the tow truck charges $850.00 to ship the car to Texas, but I wouldn't be responsible for this". I said what are you talking about? The price is $25.00 a month more to drop ship. He says yes, but you won't write the check to the towing company, the dealership will. I said your talking out of both sides of your mouth. If I'm not responsible for it, Why is the payment $25.00 more per month .???? They didn't have an answer other than, I didn't understand. I then got the general manager involved. He was just as stupid, or dishonest as the sales manager. Same xx from him. Trying to tell me that I didn't understand. It was pretty xxxx simple. They told me what I wanted to hear when I was on the phone, then once I arrived at the dealership it all changed. they went back on their word, and bold faced lied about it. NO INTEGRITY, BAIT & SWITCH. Apparently they don't sell enough units to compete with Gunther, so they play these games. I will make sure that I tell as many people about this as possible. They are truly xxxxxxxx, avoid them at all costs. I HAVE ONLY GIVEN THEM ONE STAR BECAUSE. ZERO WASNT AN OPTION,!!! BTW, I did end up purchasing the car I wanted, at my price, over the phone, within an hour of leaving that poor excuse for a dealership. no lies, no xx, NO VISTA VW! Truly the source of the word "STEALERSHIP" More

I'm so happy with my new Passat! Thank you Khalid Khalid is the best car salesman I have dealt with. He made my experience stress free, and surprisingly very pleasant, being it was Memorial Day weeken Khalid is the best car salesman I have dealt with. He made my experience stress free, and surprisingly very pleasant, being it was Memorial Day weekend and we'd all rather be in the pool. Khalid went above and beyond to accommodate me, my husband and our 12 yr old. He was very knowledgeable and explained everything. I am recommending him to all my friends and family. Your entire team at Vista VW Pompano rocked it out! You can guarantee you'll see us again. Thank you, Mrs. Michele Reeves More