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Volkswagen of Pompano
Pompano Beach, FL
352 Reviews
Welcome to Volkswagen of Pompano
The team at Volkswagen of Pompano would like to welcome you to our dealership in Pompano Beach, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a Certified pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pompano Beach, you can always count on the professional technicians in our Volkswagen service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pompano Beach count on the high-quality vehicles and services found at Volkswagen of Pompano, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 352 reviews
December 08, 2011
Ruben told me and my cousin that Vista could get a NEW 2012 White Gold Metallic CC for me (he said it was at the port of Miami) and convinced me to drive to Pompano from Sarasota, promising that the car w 2012 White Gold Metallic CC for me (he said it was at the port of Miami) and convinced me to drive to Pompano from Sarasota, promising that the car would be at the dealership when I arrived. When I got there, a different manager told me that he would have it the next day and even verbally negotiated a price with me. He said it would be delivered to the dealership the next day. The next morning, a salesman called me and said that he was looking at a 2012 with 4,000 miles, and asked if I wanted that one at a big discount. I said no. When I asked about the new car they had confirmed, he said that they were expecting it that afternoon, and he would call me when it arrived. I was still excited, anticipating that they would get the car. I am not unreasonable and was polite throughout, but apparently they were being decpetive from the start. No one called me back and they even refused to take my calls- I tried to reach both the salesperson and the managers. The receptionist kept saying they were with other customers. What a bunch of liars! Go anywhere else to buy your car. They are not nice people. More
by Suziesilverado
Employees Worked With
Two managers and a salesperson
October 11, 2011
Absolutely horrible customer service. They diagnosed and replaced my brake light switch. I drove car for a week to find out I had no brake lights. Vista wanted 79.95 for a diagnostic fee or would not look a replaced my brake light switch. I drove car for a week to find out I had no brake lights. Vista wanted 79.95 for a diagnostic fee or would not look at the car. I took it elsewhere and they changed the fuse. The brake fuse has been good since 2002 and is still working 2 weeks after it was changed. dealer insists they would not diagnose the car with out me paying the diagnostic fee. They also said my complaint about the cruise control not working was wrong. Sid it was working fine. It did not work on my way to the repair facility, but started working again after the fuse was replaced by a reputable repair facility. More
by gmattioli
Employees Worked With
service writer and service manager
