Volkswagen of Pompano

Nilton was a saint because I truly hate dealerships and the whole charade. He tolerated my less than attitude and got me to return a week later to purchase a new lease. the whole charade. He tolerated my less than attitude and got me to return a week later to purchase a new lease. More

Nilton helped us a lot and also the Manager. Thank you guys, I walked out to the dealership with the car I wanted. Thank you guys, I walked out to the dealership with the car I wanted. More

I regret to say that our experience at the Pompano dealership was highly disappointing, warranting a one-star rating. Despite being repeat customers ( this would be our 3rd car), our appointment was m dealership was highly disappointing, warranting a one-star rating. Despite being repeat customers ( this would be our 3rd car), our appointment was mishandled upon arrival, leading to confusion and a significant delay. The disorganization extended to the lot, making it difficult to identify available vehicles. This lack of efficiency compounded our frustration, especially considering our previous car purchases.Furthermore, the condition of the dealership itself was subpar, with a dilapidated building and unsanitary bathrooms. Our dissatisfaction peaked during the finance stage, as we observed the manager struggling with software, prolonging our already lengthy visit well into the evening. This series of setbacks left us feeling disheartened and eager to leave.However, it's worth noting that amidst the chaos, our salesperson, Devington, stood out for his great service and extensive knowledge of the brand and cars. Despite his efforts, the overall experience fell short of our expectations. We sincerely hope that our feedback will prompt improvements and transform the car buying process into a more enjoyable endeavor for future customers. More

Although I ended up buying my car from them and they did give me a good deal, the customer service was definitely lacking. The original person I had an appointment with was too busy so they assigned someone give me a good deal, the customer service was definitely lacking. The original person I had an appointment with was too busy so they assigned someone else. We kept on saying that we were pressed with time I was there 4+ hours mostly becuase they didn't seem to have no sense of urgency. I also felt they weren't listening to my concerns or requests. At the end of the day, I wouldn't go back there. More

Greg Abby in the parts and service department is AWESOME! He is nice, professional and eager to help! He is nice, professional and eager to help! More

Devington Hamilton, and Mike Start lived up to their word 100% creating a smooth closing!!!!! 100% creating a smooth closing!!!!! More

Everything was great, Tony was a big help. He found us the car we wanted and made a great deal. Had us in and out quickly. Great follow up as well! He found us the car we wanted and made a great deal. Had us in and out quickly. Great follow up as well! More

The experience was great. Tony was top notch and the lady in finance had us in and out quickly. Tony was top notch and the lady in finance had us in and out quickly. More

Nick Joyce and the whole sales team were professional and made the buying experience easy and simple. I highly recommend Volkswagon of Pompano!! made the buying experience easy and simple. I highly recommend Volkswagon of Pompano!! More

Very nice and friendly people. Exceptional service from Robert P and Ivana J. They guided me smoothly through the leasing process. Exceptional service from Robert P and Ivana J. They guided me smoothly through the leasing process. More