Volkswagen of Pompano

We have an excellent experience with Nilton. He worked with out budget and was very knowledgeable about the vehicle. He worked with out budget and was very knowledgeable about the vehicle. More

Amazing customer service, honest clean professional people and I was in and out in 2 hours. people and I was in and out in 2 hours. More

We bought our 2021 VW out from the lease. We paid for the certification of the vehicle. After returning the following day we noticed that the back hatch was stuck and the car was dirty after We paid for the certification of the vehicle. After returning the following day we noticed that the back hatch was stuck and the car was dirty after being charged for a car wash. We had to leave the car again and after another day, they finally fixed the issue. My issue is, if there was a certification done on the car why didn't they even try to open up all the doors and check everything?The money we were charged was substantial and I would have expected more for $1500 certification. In the end, the car was still dirty, the issue was fixed, and everyone was nice, but for the experience it was not worth it. Kind Regards, Lysa Buckner More

I give Volkswagen five stars because my experience was outstanding; the customer service, from the financial manager to the salesperson, was exceptional, making the entire process smooth and easy. outstanding; the customer service, from the financial manager to the salesperson, was exceptional, making the entire process smooth and easy. More

Igor provided great service and answered all the questions we had in regards of the vehicles. questions we had in regards of the vehicles. More

My salesman, John, was fantastic. However, everything AFTER the sale was a disaster. From the finance department NOT communicating clearly about expectations, paperwork needed, how However, everything AFTER the sale was a disaster. From the finance department NOT communicating clearly about expectations, paperwork needed, how to move money, to NOT being put in detail department quickly so I could FINALLY get delivery, sales manager dropped the ball, finance manager had a total attitude and GM never called me back after the first series of dropped xxxxx. Then 5 days (and 3 trips to the dealer to complete the process) AFTER I get delivery, the dealership called me on a holiday weekend demanding additional paperwork, that was NEVER requested. I will NEVER buy from this dealership and group of finance and management "professionals" again. More

My car shopping experience was amazing. Nilton was very professional and put me in the right vehicle at the right price. Thank you. Nilton was very professional and put me in the right vehicle at the right price. Thank you. More

The service was great with Igor Podzigun he was very kind and try his best to do what it took for us to drive off in our new car Thank you Igor and try his best to do what it took for us to drive off in our new car Thank you Igor More

I had the pleasure of having Robert Perry as my salesman. I went in not knowing what car I wanted to buy but he showed me a few cars that I might be interested in. He was very attentive to my needs, the whol I went in not knowing what car I wanted to buy but he showed me a few cars that I might be interested in. He was very attentive to my needs, the whole process was smooth. He’s all for what the customer wants and I couldn’t have been more happier that he was my salesman. I definitely would recommend him to anyone who’s looking to buy a car because he truly puts the customers first. More

Great experience and I definitely recommend to purchase cars at this place. I love my vehicle. cars at this place. I love my vehicle. More