Volkswagen of Pittsfield

A cluster from day 1. Lance is not knowledgeable of the BMW, did not follow up on my questions, I did it myself. After purchasing the vehicle, i had to hsve my wn detailing done! and getting any service do BMW, did not follow up on my questions, I did it myself. After purchasing the vehicle, i had to hsve my wn detailing done! and getting any service done Is a joke. Been waiting since before purchase (which took a week) to have a dent fixed. I'm returning the car. More

I've bought six Volkswagens in the last twelve years from Flynn's. They are just the best in the business! My salesman Bill Wanat and Tony in the Service Dept are simply second to none. Steve Leach is als Flynn's. They are just the best in the business! My salesman Bill Wanat and Tony in the Service Dept are simply second to none. Steve Leach is also wonderful to work with. This is the first Dealership that I've been to that doesn't pressure you. Whether you are buying a BMW, or a VW it simply does not matter. They are courteous and warm. The Dealership is always spotless. They also have a wonderful hospitality station there. I look forward to going there for my service. They are friendly and caring. I also love going there to buy my cars. There is no other Dealership, or manufacturer that I would ever consider. Once you take a VW for a test drive, you'll be hooked for life! Throw Flynn Volkswagen in the mix and you've got a winning combination! More

Overall, Flynn's is a fabulous dealership - by far the only auto dealership in the area that I would chose to deal with. They are very reliable, friendly, reality-based and honest. The salesmen are extr only auto dealership in the area that I would chose to deal with. They are very reliable, friendly, reality-based and honest. The salesmen are extremely professional and are very informative. I drove both a BMW and an Audi before deciding on the Audi and the salesmen cooperated completely providing me with the necessary information to make a decision - I did not feel pressured. Patrick is extremely knowledgeable and professional - he was able to explain the updates in the 2012 autos and demonstrate the advances(my previous car was almost ten years old. He was also patient and thorough. Overall it was a very positive experience. My husband and I both will be loyal customers to the dealership. More

The Flynn dealership left a very good impression on my husband and me. The showroom was neat and well organized. Our salesperson, Patrick Wolf, was very friendly, caring, and worked for us so that we fe husband and me. The showroom was neat and well organized. Our salesperson, Patrick Wolf, was very friendly, caring, and worked for us so that we felt good about getting the best deal possible. We had looked at the Tiguan at another dealer, but decided to compare prices. Flynn VW saved us quite a bit of money over the other dealership. Patrick Wolf was very knowledgeable about all of the car's many attributes. He made sure that we were shown and were comfortable with the car's extensive computer system, driving controls, etc. And he did so in an unrushed, friendly manner. What impressed us most was Pat's thorough knowledge of the car. Any question we had, he was able to answer in depth. We are happy with our new "Tig", and we are pleased to have done business with Flynn VW and Patric Wolf. More

Paid deposit two months before estimated purchase date, received no updates for the next month. Called, and was told the car was not going to be available. received no updates for the next month. Called, and was told the car was not going to be available. More

Patrick waa extremely knowledgeable and explained very succinctly every detail of my new Tiguan and of the purchase agreement. He is very pleasant and it was my pleasure doing business with him. I highly succinctly every detail of my new Tiguan and of the purchase agreement. He is very pleasant and it was my pleasure doing business with him. I highly recommend Flynn Volkawagon the next time you're in the market for a new car. Be sure to ask for Pat Wolf. More

When I first visited the dealership, I was researching three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these ve three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these vehicles. Not all of them were on the lot at the same time, so I needed to make several visits before I was able to view them all. Patrick kept me informed as each vehicle arrived on the lot so I could check them out. After about four months, I made my decision and placed an order for my car. Patrick kept me up to date with the timing of the car's arrival and was always quick to respond to my inquiries. I could not ask for a more attentive and professional sales representative. He was NEVER pushy and I like that. More

This is the 6th vehicle that we have acquired from this dealership over the years. The reasons we keep returning are the quality of the vehicles, the friendliness and flexibility of the dealership as a who dealership over the years. The reasons we keep returning are the quality of the vehicles, the friendliness and flexibility of the dealership as a whole, the product/mufacturer knowledge and attention to detail of the staff, and the overall "family" feel of the business. We always feel welcome, yet never feel pressured. Patrick is the most product knowledgeable representative we've ever dealt with....and that's saying alot, as everyone at Flynn's is "..on the ball." As licensed professionals,let alone average consumers,we would highly recommed this dealership to anyone seeking quality attention. More

Flynn's dealership is a very professional operation. The staff was friendly, honest, and helpful. I worked with Patrick Wolf who helped me understand the mechanical and economic differences between the cars staff was friendly, honest, and helpful. I worked with Patrick Wolf who helped me understand the mechanical and economic differences between the cars in the lot and then choose which one would be right for me. I had a wonderful experience at Flynn's and am definitely going to return there for servicing. More

Patrick wolf was great to deal with; he was friendly, helpful, and gave us a great price. The specific car i wanted had to be located at a different dealership and pat went above and beyond to have it th helpful, and gave us a great price. The specific car i wanted had to be located at a different dealership and pat went above and beyond to have it there and ready for my birthday. I was so happy with it my boyfriend went back three days later and bought the same car, and my mother is going in as well. More