Volkswagen of Pittsfield

I recently leased a Volkswagon Passat for my daughter. I wanted to surprise her before she left for college and didnt leave them with alot of time. Dave and Don worked very hard getting everything ready. wanted to surprise her before she left for college and didnt leave them with alot of time. Dave and Don worked very hard getting everything ready. It was the exact color and model she wanted. They delivered the car, complete with a big red bow. She was so surprised, it was a special moment neither of us will ever forget. The personal service and overall manner in which they treated me was exceptional. Thanks again for everything. More

Great experience with Don Bradley. Highly recommended! Don quickly regognized my needs, price range and expectations and we moved right to the car best suited for me and made it happen. -Ian D. Don quickly regognized my needs, price range and expectations and we moved right to the car best suited for me and made it happen. -Ian D. More

Had an awesome experience! Great service where customers needs are put first! Would recommend to anyone I know! When I got to the dealership everything was all ready to go thanks to Don Bradley for an aweso needs are put first! Would recommend to anyone I know! When I got to the dealership everything was all ready to go thanks to Don Bradley for an awesome car buying experience! More

Don was easy to work with, knowledgable, professional and answered all questions. He provided options based on our budget. He has followed up on a regular basis to be sure that the purchase has been fulfill answered all questions. He provided options based on our budget. He has followed up on a regular basis to be sure that the purchase has been fulfilling our needs. I would recommend that anyone interested in purchasing a vehicle speak with Don to see if he or the other staff at Flynns can suit their needs of purchasing a vehicle. More

Although the sales rep with whom we dealt was relatively Although the sales rep with whom we dealt was relatively new at this dealership, he did an excellent job answering our questions and meeting our Although the sales rep with whom we dealt was relatively new at this dealership, he did an excellent job answering our questions and meeting our needs. He adjusted his schedule to meet ours, involved other staff when appropriate, and even went to senior management staff as necessary. He did an excellent job on the demo rides being careful to answer my spouse's questions as well as my own. He willingly compared the vehicle we were interested in to others as well as to the one we were trading in. Getting the exact car we wanted was not an easy task, but he and his colleagues made it happen in a reasonable timeframe. We would certainly recommend the dealership and the salesperson to others. More

I had an amazingly pleasant and stress free experience with Don at Flynn VW, Audi, BMW. I had a tight budget to work within and Don found me just the car I wanted. He was professional and informative. with Don at Flynn VW, Audi, BMW. I had a tight budget to work within and Don found me just the car I wanted. He was professional and informative. His personality was also very affable and I found that I trusted him immediately. I have already recommended Flynn Dealership to others. More

Recently bought a 2013 Audi A-6 and Don Bradley made this purchase very pleasurable. He is very knowledgeable about the Audi and very upbeat and personable. When the car was delivered it was in spit shine c purchase very pleasurable. He is very knowledgeable about the Audi and very upbeat and personable. When the car was delivered it was in spit shine condition, plates on as well as sticker, he is very organized. Don took an exceptional amount of time explaining all the high tech features of this Audi A-6 and even offered to come out to the house to program the overhead doors if I could not manage. The dealership is spotless and everyone is very friendly. I will reccomend friends to do business with Don and Flynn Audi BMW. Thank you Don Bradley for making my purchase such a nice expieriance. Sincerely Michael R. Rufo / Robert A. Slade More

I worked with Don Bradley in the purchase of my 2013 VW Tiguan. He showed me all of the features of the Tiguan and Audi Q5, which I was also interested in. After settling on the Tiguan, Don tracked one d Tiguan. He showed me all of the features of the Tiguan and Audi Q5, which I was also interested in. After settling on the Tiguan, Don tracked one down with the options I wanted and had it delivered a few days later. He went over all the settings and showed me how to pair my phone with the Bluetooth setup. He made this car buying experience much easier than any previous car purchase I've made. Thanks Don! More

We chose a rainy, gray day to look at cars, but it was 'sunny' inside the Flynn dealership! Everyone was friendly, helpful, and relaxed. Our sales consultant, Don Bradley, listened to get an idea of wh 'sunny' inside the Flynn dealership! Everyone was friendly, helpful, and relaxed. Our sales consultant, Don Bradley, listened to get an idea of what we were looking for in a car. We drove a variety of models and he showed us each one with the same enthusiasm, helpful, detailed information, and patience. We did make a purchase and I would highly recommend Flynn's Volkswagen. More

Don't bother going here unless your VW is only a few years old. The service department pretty much scoffs at anything older. This place wants to sell you a new car not fix your old one. After waiting th years old. The service department pretty much scoffs at anything older. This place wants to sell you a new car not fix your old one. After waiting three plus hours for an oil change and license plate light on my VW i was told by Tom that my one side of my car's license plate light was rusted out and he could not get the part and to "call a junk yard".... I paid cash for my oil change $120.00 - so while I paid I guess he decided to cross his name off my Issued warning ticket - stating that my repair was done. Only realized this once I got home. What a xxxxxx- the light is fine with one and works fine! Why he felt the need to do that is beyond me. I had to go to pay another mechanic to have it signed. To top it off my Father sends his 2002 BMW to Flynn when it dies three weeks later. Had only I known to warn him first! They had his car for ten days while "waiting on a part" hello Fedex?!- ten days he rented a car at cost to him. He finally got it back and it wouldn't start the very next day! Took it to a local non dealer turns out they replaced the wrong part?! Replaced the ignition when it was the fuel pump all along. UGH..... where did they find these mechanics? Are they even qualified to fix a anything? More