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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
131 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 131 reviews

October 10, 2023

Clean bathrooms, coffee machine, wifi, air conditioning, comfy chairs, beautiful morning, pleasant place for service to be done. More

by pavelpobis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 12, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Perfect experience today when getting my car serviced at VW of Panama City today. Will be back. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
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Oct 03, 2023 -

Volkswagen of Panama City responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Mark in Service was so much help! !!! So polite and made sure to get everything I needed fixed done in a short amount of time. Big kiddos to him. The girl that set the service appointm More

by kimberlybearden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs (I think that was his last name)
Report | Print
Oct 03, 2023 -

Volkswagen of Panama City responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Michelle, Mark, Matt, Keith in parts, and all the technicians, are the very BEST in the business ! I appreciate the service I get there!! More

by 12beachguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
September 21, 2023

Matt in service was excellent! He worked me in and hand me back on the road in no time! More

by chasekanitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 24, 2023 -

Volkswagen of Panama City responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Matt provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 20, 2023

Always friendly and helpful. Provides clear explanations of work that needs to be Dona and what was done. More

by Budgetlady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Sep 22, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you've consistently had a friendly and transparent experience. Thank you for sharing your positive experience!

September 14, 2023

Everyone in the service department I have dealt with goes above and beyond! A+ 5-star service is what you get with them every time! I can't rave about them enough. Thank you, Mark and Royce, for always be More

by ILOVEPCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Royce
Report | Print
Sep 25, 2023 -

Volkswagen of Panama City responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 13, 2023

VW OF PANAMA CITY, FL is absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individu More

by carolmccartney17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs, Michelle Rodriquez
Report | Print
Sep 13, 2023 -

carolmccartney17 responded

VW OF PANAMA CITY, FL IS absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individuals. They go above & beyond to provide personal & up front information re: service. Thank you so much

September 10, 2023

Thank you Mark and service team for a great experience. Friendly service, detailed description and video of recommendations to keep car healthy and safe. I appreciate you all. God bless! More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Sep 23, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Mark provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Gets your car serviced as quickly as possible so the wait time isn't to bad. Thanks vw More

by elainesunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs,
Report | Print
Sep 19, 2023 -

Volkswagen of Panama City responded

Thank you for the Five-Star review and for choosing Volkswagen of Panama City. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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