
Volkswagen of Panama City
Panama City, FL
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From the first greeting to the last handshake everyone was professional, friendly, and on top of my service needs. The service was excellent, complete, and reviewed well with me. The factory reset on th was professional, friendly, and on top of my service needs. The service was excellent, complete, and reviewed well with me. The factory reset on the audio system has worked to the point. Thank you Matt and, especially, the service tech who performed the maintenance. I waited for the car and was comfortable the whole time. It was actually time well spent for me. God's blessing for all of you at VW of PC. More
They don’t respect women! If you have any issues with a vehicle bought here, you better have a man call for you! Service refused to help me after multiple calls . One call fro If you have any issues with a vehicle bought here, you better have a man call for you! Service refused to help me after multiple calls . One call from my husband and I got an appointment. I reached out to the manager and never got a response. The manager called my husband back within 5 minutes! They refused to help me until my husband called. They apologized to him, never to me! Their tone’s and words were unprofessional, disrespectful, and rude when speaking to me. They were polite to my husband though, even addressed him as sir. More
Matt and Mark were great. They Went above and beyond all expectations. I was traveling and my car broke down and they got me back on the road very quickly. The service tech They Went above and beyond all expectations. I was traveling and my car broke down and they got me back on the road very quickly. The service tech stayed over on a Friday afternoon to get my car back on the road. I will definitely use these guys again and I would recommend them for service. More
Matthew in the service dept. is the best of the best. Great communicator, keeps customer informed of status of car. He makes the customer feel like you're his only customer. Know is the best of the best. Great communicator, keeps customer informed of status of car. He makes the customer feel like you're his only customer. Knowledgable regarding recalls and knows what is going on with your vehicle. Represents your company well! More
The only place in town that services German cars. I am so glad to discover this dealership. They are definitely professionals and offer an amazing service!! I can not think of going to anyone else no I am so glad to discover this dealership. They are definitely professionals and offer an amazing service!! I can not think of going to anyone else now. More