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Volkswagen of Panama City

Panama City, FL

4.8
144 Reviews

3605 East 15th Street

Panama City, FL

32404

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Showing 144 reviews

August 03, 2024

Always very courteous and professional customer service. I appreciated the quick and easy check-in process, these guys are the best! More

by sashimkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Aug 07, 2024 -

Volkswagen of Panama City responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2024

Mark skaggs my advisor is Awesome! He listens and reviews everything before giving his recommendation.Thank you.. More

by Jtlestes
Recommend Dealer
Yes
Employees Worked With
Mark skaggs,joseph lechwar
Jul 31, 2024 -

Volkswagen of Panama City responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Panama City. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2024

Mark in the service dept. , always does a great job taking care of my needs and is very personable ! More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 31, 2024 -

Volkswagen of Panama City responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2024

Beast Dealership in Town. My service rep was very Informative and Profesional. Keep up the Awesome Service. More

by glpgs10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 26, 2024 -

Volkswagen of Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

I did not deal with anyone but the service department. They were very accomadating and helpful. More

by gturnbough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Paula
Jul 18, 2024 -

Volkswagen of Panama City responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Immediate problems with new purchase and dismissed by service as bad gas. Requested a fuel sample the 3rd time bad gas was said to be the cause and the fuel sample was lost by the time I picked up my car More

by amandaleighramsay
Recommend Dealer
No
Employees Worked With
Matt and Mark
Jul 24, 2024 -

Volkswagen of Panama City responded

amandaleighramsay, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to not getting a fuel sample. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Derick Rosa Service Manager drosa@vwofpc.com

July 15, 2024

My experience with the Volkswagen dealership on Tyndall Parkway and Transmitter was wonderful. The employees were all pleasant and welcoming. The sales consultant Carl Canziani who worked with me was kn More

by Mary Jane Watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Canziani, Steve McCloud, Derrick and Rai-An
Jul 17, 2024 -

Volkswagen of Panama City responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to Carl here at Volkswagen of Panama City! Thanks again for the recommendation, and have an amazing day!

July 13, 2024

They are doing great job. Exelant service great care about customer. I am very happy with them. More

by dplecic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 15, 2024 -

Volkswagen of Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Staff is INCREDIBLE in the service department! ! Mark and Matt are the best, and have gone above and beyond. They explained everything and got two vehicles in as quick as possible! Recommend to any More

by Cgillette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, matt
Jun 18, 2024 -

Volkswagen of Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Panama City. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Great service. Timely. Helpful, and they take great personal care. They know my vehicle inside and out. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Jun 16, 2024 -

Volkswagen of Panama City responded

Hi Joel, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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