Volkswagen of Panama City

As always, Mark and the surface staff were efficient, professional, and the epitome of good service professional, and the epitome of good service More

It was my first time in for service and it was a great experience from start to finish. They have won my respect and loyalty unlike autonation that has lost a customer for shotty service experience from start to finish. They have won my respect and loyalty unlike autonation that has lost a customer for shotty service More

Accommodating to unexpected schedule changes. Very prompt service. Great communication and explanation of different options available. Very prompt service. Great communication and explanation of different options available. More

Matt saved me big time. I went to a tire shop for a tire patch, and they told me that I need new tires. But, I had got new tires here at Volkswagen Panama City almost a yea I went to a tire shop for a tire patch, and they told me that I need new tires. But, I had got new tires here at Volkswagen Panama City almost a year ago, so I thought it was too soon. So I called VW PC and Matt told me he will check it out for me right away, so I drove over and it turned out my tires were still had a lot of time in them. Then Matt made an appointment to get the tire fixed. VW PC has always been honest with me while other places have tried to scam me. Matt has helped me over and over to get the best for my vehicle. I will no longer go to a tire shop not even for a patch. I will be taking the extra drive back to VW PC so I can be sure I get good honest service. I will be back here to my buy my next vehicle too! Thanks again Matt More

A1 service and care! ! Matt in service went above and beyond for me, Give that man a raise!! ! Matt in service went above and beyond for me, Give that man a raise!! More

From the first greeting to the last handshake everyone was professional, friendly, and on top of my service needs. The service was excellent, complete, and reviewed well with me. The factory reset on th was professional, friendly, and on top of my service needs. The service was excellent, complete, and reviewed well with me. The factory reset on the audio system has worked to the point. Thank you Matt and, especially, the service tech who performed the maintenance. I waited for the car and was comfortable the whole time. It was actually time well spent for me. God's blessing for all of you at VW of PC. More

They don’t respect women! If you have any issues with a vehicle bought here, you better have a man call for you! Service refused to help me after multiple calls . One call fro If you have any issues with a vehicle bought here, you better have a man call for you! Service refused to help me after multiple calls . One call from my husband and I got an appointment. I reached out to the manager and never got a response. The manager called my husband back within 5 minutes! They refused to help me until my husband called. They apologized to him, never to me! Their tone’s and words were unprofessional, disrespectful, and rude when speaking to me. They were polite to my husband though, even addressed him as sir. More

Matt and Mark were great. They Went above and beyond all expectations. I was traveling and my car broke down and they got me back on the road very quickly. The service tech They Went above and beyond all expectations. I was traveling and my car broke down and they got me back on the road very quickly. The service tech stayed over on a Friday afternoon to get my car back on the road. I will definitely use these guys again and I would recommend them for service. More

Matthew in the service dept. is the best of the best. Great communicator, keeps customer informed of status of car. He makes the customer feel like you're his only customer. Know is the best of the best. Great communicator, keeps customer informed of status of car. He makes the customer feel like you're his only customer. Knowledgable regarding recalls and knows what is going on with your vehicle. Represents your company well! More

Everyone I dealt with performed in a completely professional manor and look care ofb my service as quickly as possible. professional manor and look care ofb my service as quickly as possible. More