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Volkswagen of Panama City

Panama City, FL

4.8
182 Reviews

3605 East 15th Street

Panama City, FL

32404

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Showing 182 reviews

March 29, 2025

The service rep who helped me, Matt, was very kind and friendly. He explained things perfectly and followed through on everything he said he would do. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 30, 2025 -

Volkswagen of Panama City responded

Hello Heather, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2025

Great customer service and very friendly staff, I would like to say keep up the good work. More

by kwalker2k p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Dugger
Mar 21, 2025 -

Volkswagen of Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

They actually told me everything I needed to hear and got me running but told me what needed to be fixed next. Grade A More

by Dwan Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 19, 2025 -

Volkswagen of Panama City responded

Hi Dwan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2025

Excellent . I am always welcome. No waiting to be waited on. Very informative about my car More

by charleneannejoyce
Recommend Dealer
Yes
Employees Worked With
Robert in service
Mar 11, 2025 -

Volkswagen of Panama City responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Matt Smith is a great service advicer. But.need to add car wash service please More

by honeybearsg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt smith
Mar 09, 2025 -

Volkswagen of Panama City responded

Hello, we're happy you found our staff Matt to be so supportive during your experience here at Volkswagen of Panama City. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

The dealership was very courteous. They were extremely knowledgeable and efficient in meeting my needs. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 09, 2025 -

Volkswagen of Panama City responded

Hi Lucy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

My experience was outstanding, the service manager kept me informed through the entire process. Several salesman checked on me what I said in the waiting room to make sure all was well. Service manager gav More

by jimp6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 28, 2025 -

Volkswagen of Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Always courteous and fast service Mark takes care of you like a friend. thank you More

by beachbubble40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 23, 2025 -

Volkswagen of Panama City responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2025

I had an exceptional experience with my salesman and finance individual Richard and Stephen. They were very helpful, polite and patient. Both of these individuals were exceptional at their job and g More

by caleb.martens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen, Richard, Kevin, Chad
Feb 17, 2025 -

Volkswagen of Panama City responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

My experience here has been fabulous. Never have I ever been to a dealer that did what they said and when they said it! From my car buying experience to my service. I have been treated w More

by Sarah H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 18, 2025 -

Volkswagen of Panama City responded

Hi Sarah, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

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