
Volkswagen of Panama City
Panama City, FL
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Because there are not a lot of VW dealers around you are almost forced to the closest dealer. I am lucky that the closest is also the BEST! Great and competent and professional service. Matt is the best. almost forced to the closest dealer. I am lucky that the closest is also the BEST! Great and competent and professional service. Matt is the best. And the entire dealership staff is friendly and welcoming. If you don't like your VW dealership or service, you will want to go out of your way to go here More
I had the pleasure of working with Mark, and I must say that his assistance was truly remarkable. We were facing issues with our Jetta car, specifically with the valve 80 and gas cap failing the test. Mark that his assistance was truly remarkable. We were facing issues with our Jetta car, specifically with the valve 80 and gas cap failing the test. Mark's professionalism and dedication shone through as he not only addressed our concerns but also went the extra mile to communicate with Volkswagen on our behalf. His efforts resulted in a favorable resolution and a great deal that left us thoroughly satisfied. Mark's exceptional customer service skills and willingness to go above and beyond deserve high praise. He turned a challenging situation into a positive experience, and I am genuinely grateful for his expertise and assistance. More
My husband and I were on vacation and getting ready to leave for home, my car battery was dead and I could not open the hood due to the release cable being broken(without my knowledge). I had my car towed leave for home, my car battery was dead and I could not open the hood due to the release cable being broken(without my knowledge). I had my car towed to PCB VW where Mark in the service department handled everything. He was very efficient and accommodating. While I understood that they were probably not able to get my car problem handled that day he assured me that they would do whatever they could to get it done as quickly as possible and that they did. He was very courteous and kept me up-to-date throughout the whole process. More