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Volkswagen of Panama City

Panama City, FL

4.8
166 Reviews

3605 East 15th Street

Panama City, FL

32404

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Showing 166 reviews

September 20, 2023

Always friendly and helpful. Provides clear explanations of work that needs to be Dona and what was done. More

by Budgetlady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Sep 22, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you've consistently had a friendly and transparent experience. Thank you for sharing your positive experience!

September 15, 2023

Everyone in the service department I have dealt with goes above and beyond! A+ 5-star service is what you get with them every time! I can't rave about them enough. Thank you, Mark and Royce, for always be More

by ILOVEPCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Royce
Sep 25, 2023 -

Volkswagen of Panama City responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 13, 2023

VW OF PANAMA CITY, FL is absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individu More

by carolmccartney17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs, Michelle Rodriquez
Sep 13, 2023 -

carolmccartney17 responded

VW OF PANAMA CITY, FL IS absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individuals. They go above & beyond to provide personal & up front information re: service. Thank you so much

September 10, 2023

Thank you Mark and service team for a great experience. Friendly service, detailed description and video of recommendations to keep car healthy and safe. I appreciate you all. God bless! More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Sep 23, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Mark provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Gets your car serviced as quickly as possible so the wait time isn't to bad. Thanks vw More

by elainesunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs,
Sep 19, 2023 -

Volkswagen of Panama City responded

Thank you for the Five-Star review and for choosing Volkswagen of Panama City. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 02, 2023

I just got done having Matt install a new battery and wanted to let you know that he got me in quickly and is very professional and polite. His is very much appreciated! 👍👍 More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mark and Michelle
Sep 21, 2023 -

Volkswagen of Panama City responded

We are glad we could help!

August 31, 2023

Because there are not a lot of VW dealers around you are almost forced to the closest dealer. I am lucky that the closest is also the BEST! Great and competent and professional service. Matt is the best. More

by jlorgiefsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Sep 09, 2023 -

Volkswagen of Panama City responded

Thank you for choosing Volkswagen of Panama City. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 28, 2023

Always supportive and helpful in getting the most for my money. I appreciate the advice and feedback. More

by Neasep44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 01, 2023 -

Volkswagen of Panama City responded

Volkswagen of Panama City appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 11, 2023

I had the pleasure of working with Mark, and I must say that his assistance was truly remarkable. We were facing issues with our Jetta car, specifically with the valve 80 and gas cap failing the test. Mark More

by Khalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 21, 2023 -

Volkswagen of Panama City responded

Thank you for choosing Volkswagen of Panama City! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Mark and his dedication to providing you with an excellent service experience. We look forward to seeing you on your next visit!

August 07, 2023

Service manager mark is the best he takes great care of every customer and is honest you are very lucky to have him More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 14, 2023 -

Volkswagen of Panama City responded

Thank you for your kind words for our staff, we appreciate it!

Aug 14, 2023 -

Al responded

Your are welcome

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