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Volkswagen of Panama City

Panama City, FL

4.8
131 Reviews

3605 East 15th Street

Panama City, FL

32404

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Showing 131 reviews

October 25, 2024

A1 service and care! ! Matt in service went above and beyond for me, Give that man a raise!! More

by Steve.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 27, 2024 -

Volkswagen of Panama City responded

Hello, we're happy you found our staff to be supportive during your experience here at Volkswagen of Panama City. Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

Matt saved me big time. I went to a tire shop for a tire patch, and they told me that I need new tires. But, I had got new tires here at Volkswagen Panama City almost a yea More

by Janelleprz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 27, 2024 -

Volkswagen of Panama City responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Panama City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

From the first greeting to the last handshake everyone was professional, friendly, and on top of my service needs. The service was excellent, complete, and reviewed well with me. The factory reset on th More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Oct 19, 2024 -

Volkswagen of Panama City responded

Hi, we're happy to hear you had such a positive experience with Matt and team! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

They don’t respect women! If you have any issues with a vehicle bought here, you better have a man call for you! Service refused to help me after multiple calls . One call fro More

by Cab
Service Communication
Recommend Dealer
No
Employees Worked With
Men
Oct 18, 2024 -

Volkswagen of Panama City responded

Cab, Thank you for speaking with us over the poor communication. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Derick Rosa Service Manager Drosa@vwofpc.com

October 05, 2024

Matt and Mark were great. They Went above and beyond all expectations. I was traveling and my car broke down and they got me back on the road very quickly. The service tech More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Matt. I think the service tech was Keith.
Oct 12, 2024 -

Volkswagen of Panama City responded

Hello Robert, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

October 04, 2024

Matthew in the service dept. is the best of the best. Great communicator, keeps customer informed of status of car. He makes the customer feel like you're his only customer. Know More

by Lisa Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 26, 2024 -

Volkswagen of Panama City responded

Hello Lisa, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Everyone I dealt with performed in a completely professional manor and look care ofb my service as quickly as possible. More

by mtnt2650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Oct 04, 2024 -

Volkswagen of Panama City responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

The only place in town that services German cars. I am so glad to discover this dealership. They are definitely professionals and offer an amazing service!! I can not think of going to anyone else no More

by nadia Dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 28, 2024 -

Volkswagen of Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 18, 2024

They have a. great “customer centric” approach, which helps ensure technical verbiage in clear language explanations. More

by jyd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 21, 2024 -

Volkswagen of Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

The service was really fast and professional, thank you Mark for you assistance with my car More

by Odilon Zamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 14, 2024 -

Volkswagen of Panama City responded

Hello, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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