Volkswagen of Palm Springs
Cathedral City, CA
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Thank you to Jennifer and the entire team at PS Volkswagen. The service in all departments was excellent and they did everything they said they would do. Hard to find in a car dealer these days! Volkswagen. The service in all departments was excellent and they did everything they said they would do. Hard to find in a car dealer these days! More
Outstanding customer experience! Many thanks to the staff in the service department, they were patient & professional. Especially Allen in service for delivering exceptional customer Many thanks to the staff in the service department, they were patient & professional. Especially Allen in service for delivering exceptional customer service. Volkswagen of Palm Springs provided a courtesy car during the entire duration of my warranty work (new engine) and weekly updates on vehicle status. More
I want to thank Christine the manager in the service department . Christine is the only person that did not give me the run around like the corporate office did !!! Christine has the determination, will department . Christine is the only person that did not give me the run around like the corporate office did !!! Christine has the determination, willing to take care of my situation, did not pond me off to another person, and is very kind and extremely excellent at her job. Thank you Christine for all of your help, I really appreciate you very much . You are the only employee that showed care and that wanted to go out of your way above and beyond. Thank you, Shelly Agnoletto More
My service advisor Allen is excellent, he gets the cars finished very quickly, and always reaches out to me to let me know when they are ready, and is very friendly. Thank you always for your help. finished very quickly, and always reaches out to me to let me know when they are ready, and is very friendly. Thank you always for your help. More
Let me tell you--we first received a huge repair estimate from our Honda dealership over and above a few thousand dollars and even considered whether it would make more sense to trade it in and purchase a ne from our Honda dealership over and above a few thousand dollars and even considered whether it would make more sense to trade it in and purchase a new one. In sharp contrast, when we took the vehicle to Palm Springs Volkswagen we received straight, upright, honest, and simplified explanations of our choices in the repairs and maintenance of our vehicle from this dealership. The service manager told us we have a good vehicle that will last another 150-200 K miles. We are committed to continuing to bring our cars back to Palm Springs Volkswagen for service. More
For the 6 years I've used this Dealership for regular services and special needs. The staff always makes me glad to come back. They all seem happy in their jobs, and happy to be of service. Totally hones services and special needs. The staff always makes me glad to come back. They all seem happy in their jobs, and happy to be of service. Totally honest and direct, they explain work before and after it's done. The waiting area is large and comfortable. It's the best dealership I've ever been in. More
They were very busy and found a way to make time for me. I could not be without my car at the time due to a work project. Nice, helpful, and gave me a good price on servicing my Mk7 Golf TDI. [Dsg/Fuel F I could not be without my car at the time due to a work project. Nice, helpful, and gave me a good price on servicing my Mk7 Golf TDI. [Dsg/Fuel Filter/Oil] (Idk what else you could ask for!) Plan on being a repeat customer! Thanks again. -Jon More