Volkswagen of Palatine

Great customer service - professional attitude, addressed all my concerns, and even provided me with a free rental car!! outstanding service and warranty work as well. Highly recommend this dealership! all my concerns, and even provided me with a free rental car!! outstanding service and warranty work as well. Highly recommend this dealership! More

After searching for a replacement car, I went with my father to look for a car at Autobarn in Mount Prospect. After meeting with Robbie in the lot we looked at three different Volkswagen models. Robbie t father to look for a car at Autobarn in Mount Prospect. After meeting with Robbie in the lot we looked at three different Volkswagen models. Robbie took the time and effort to make sure we were familiar with all three vehicles after test driving and was able to answer any questions that helped us decide which one to buy. After negotiations we bought the Eos at a very fair price. He made the whole negotiating and buying process very fun and enjoyable, which is hard to believe about buying a car. Would definitely go back again and recommend to other people. More

I had my service for the first time there and i have pleasure of doing business with their service consultant Wojciech Rogoz. Wojciech was very helpul and professional. I definitely recommend Wojciech pleasure of doing business with their service consultant Wojciech Rogoz. Wojciech was very helpul and professional. I definitely recommend Wojciech and the dealership to anyone. What else can I say graet place and great coffe :) More

Wojciech Rogoz was very helpful. The service was great and I have been there several times, and never had any problems. I would highly reccomend this dealer for service & maintenance. and I have been there several times, and never had any problems. I would highly reccomend this dealer for service & maintenance. More

I usually do not take the time to do reviews like this but Wojciech Rogoz deserves to be recognized. He has a unique blend of knowledge and patience that makes me feel comfortable with something that woul but Wojciech Rogoz deserves to be recognized. He has a unique blend of knowledge and patience that makes me feel comfortable with something that would normally cause me great anxiety... walking into a car dealership. More

Friendly, hassle free service. I would recommend this particular dealership to anyone. Stuff is very kind and helpful. Thank you guys for the great job. particular dealership to anyone. Stuff is very kind and helpful. Thank you guys for the great job. More

Service was fast. Service specialist very knowledgeable explained everything that will be done to the car and the cost that could be associated with the repairs needed. All staff very friendly and helpful explained everything that will be done to the car and the cost that could be associated with the repairs needed. All staff very friendly and helpful. More

I have a 2008 Touareg 2. Great car but need service sometimes.In VW of Mt Prospect I never need a appt.They always have time for you.Not like in Jennings VW :(.They explain all jobs they did and costs. sometimes.In VW of Mt Prospect I never need a appt.They always have time for you.Not like in Jennings VW :(.They explain all jobs they did and costs.Many of the jobs are done in half the time! What else I can say .Great place!!!!!And the service consultant Wojciech Rogoz real PRO!!!! He knows a lot about VW. More

I have a 2008 convertible Beetle that needed a repair on the rear window. I called into the Mt. Prospect dealership and they took my car that very same day. They had to order parts so I had to leave my car the rear window. I called into the Mt. Prospect dealership and they took my car that very same day. They had to order parts so I had to leave my car there for 2 days. They conveniently provided a rental car for my use while my car was being fixed, at no cost. xx was great to work with. He was very attentive and always made sure to call me with any updates. The whole place is very friendly and provides superior customer service. I'm definitely calling this my bug's new home! More

I have always been weary of dealerships, especially for service. However, Jason at Autobarn Mount Prospect has been the exception to past experience. He is affable and works to provide the best service a service. However, Jason at Autobarn Mount Prospect has been the exception to past experience. He is affable and works to provide the best service and pricing possible for his customers. If you need service on your VW, ask for Jason at Autobarn Mount Prospect. He'll make sure you have a great experience. More