Volkswagen of Palatine

This is the second car we purchased from Ryan. I found him to be very fair and professional. He truly likes the autos he sells, and will go the extra mile to make sure his customer is happy with their pur him to be very fair and professional. He truly likes the autos he sells, and will go the extra mile to make sure his customer is happy with their purchase. More

I had a good experience with Ryan, he knew all the different packages and options and it was easier than trying to figure everything out online. Plus he was a cubs fan!! Recommend. different packages and options and it was easier than trying to figure everything out online. Plus he was a cubs fan!! Recommend. More

xx is the most genuine service consultant!!! It is so nice to get to Mt.Prospect's Autobarn and have a person you can truly trust!!! Thanks again xx!!! nice to get to Mt.Prospect's Autobarn and have a person you can truly trust!!! Thanks again xx!!! More

Not a writer, but in short Rob was very helpful in helping me pick the right car. Answered all my many questions. Days after the sale, he was just as nice and customer focused. You can buy a car any helping me pick the right car. Answered all my many questions. Days after the sale, he was just as nice and customer focused. You can buy a car anywhere, but great customer service something that is hard to find. Rob was not the only one who provided great customer service, so did John Paul and xx in service. This is the best dealership in the area. More

John was very honest and helpful in the sale of my vehicle. He worked with my husband and me and seemed to really want to have us leave very satisfied with our choice of car. vehicle. He worked with my husband and me and seemed to really want to have us leave very satisfied with our choice of car. More

I can't say enough great things about this dealership and Allen Mando. I was so confused as to what car I wanted how much I wanted to spend and just about everything. Allen made me feel comfortable and con Allen Mando. I was so confused as to what car I wanted how much I wanted to spend and just about everything. Allen made me feel comfortable and confident in every decision I made. He helped me find the car that was best for me and the price that was perfect for my lifestyle. I love my car and could not be happier with my decision. I can't thank Allen enough for really listening to me and helping me every step of the way. I have had bad experiences with all car dealerships but not this time. Which is so relieving. I will buy all my cars here and recommend Allen and the Autobarn to everyone. Finally a car dealership you can trust and a salesman...who cared about what I wanted...just the best, thank you so much. Allen thank you again for exceptional help with a big decision. More

John is a great sales rep. He was able to answer all of my questions, was extreamly informative and had great tips of about the brand. I was recomended by 2 relatives that purchased their VW Jetta a few y my questions, was extreamly informative and had great tips of about the brand. I was recomended by 2 relatives that purchased their VW Jetta a few years ago, they gave the dealearship great reviews and are still to this day satified even with their car washes, Service ETC.!! I was really impressed with everything the service, cleanliness of the the place and the honesty the staff provided. John was able to make the dealership feel like a home. Not only did i choose the car for being a great piece of German engieneering but knowing that the place where you buy it from is offering a great value and are responsive to questions and are knowledgeable are both a huge factore. THANK YOU THE AUTOBARN VOLKSWAGEN OF MT. PROSPECT!! More

I liked the customer service it was great. Martin is a great person that helped me. I was giving up on getting the car I wanted but he wasn't. Martin was determent to get me in the car that i wanted. He g great person that helped me. I was giving up on getting the car I wanted but he wasn't. Martin was determent to get me in the car that i wanted. He gave me an excellent service, I would absolutely recommend this dealership to friends and co-workers. More

The customer service was great. The employees were very friendly and supportive of every decision I made. They had an answer for every question I asked and never tried to be too overbearing. Overall excell friendly and supportive of every decision I made. They had an answer for every question I asked and never tried to be too overbearing. Overall excellent service, I would absolutely recommend this dealership to friends and co-workers. More

I have given this review for this dealership because of the friendly atmosphere it and its employees provide for its customers. Martin treated us well and never pressured us into anything, the deal came na the friendly atmosphere it and its employees provide for its customers. Martin treated us well and never pressured us into anything, the deal came naturally with his knowledge and customer service skills More