Volkswagen of Orland Park - Service Center

Great customer service Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all my questions. More

Great service Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. More

Pleasant experience. My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explain My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explained what was being done in language I could understand. I have confidence that everything will be corrected. More

Overall satisfied Overall, I was satisfied with the service experience. The sales staff could use to improve their communication skills (email responses in a timely man Overall, I was satisfied with the service experience. The sales staff could use to improve their communication skills (email responses in a timely manner to be improved and lessen any bad attitudes in person). Service staff always kind. More

Great customer service Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem so Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem solved in a rapid and professional manner. More

DANIEL P The whole service team are great to work with , They kept me informed the whole time on the work in progress and how much the bill would be. The work The whole service team are great to work with , They kept me informed the whole time on the work in progress and how much the bill would be. The work was done right the first time. More

Quick and amazing service The service was amazing. All the employees were friendly and kind. I went for an oil change and was quick and efficient. I would highly recommend goin The service was amazing. All the employees were friendly and kind. I went for an oil change and was quick and efficient. I would highly recommend going here. More

Praises Always great service at Volkswagen. Ed the service manager is wonderful. My car is always taken care of and the service is always completed in a time Always great service at Volkswagen. Ed the service manager is wonderful. My car is always taken care of and the service is always completed in a timely manner. More

great it was great i loved it quick and clean great job honest mechanic i recommend to any one who needs service on their car ok it was great i loved it quick and clean great job honest mechanic i recommend to any one who needs service on their car ok More

Oil change Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining wh Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining when I was there. Maybe next time. More