Volkswagen of Orland Park - Service Center
Orland Park, IL
258 Reviews of Volkswagen of Orland Park - Service Center
Oil change Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining wh Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining when I was there. Maybe next time. More
The service was great! Continue to have the great personality and positive reassurances got the VW family. We felt appreciated as customers.😜 Will be back!!!!’nnnnn!!!!!Loo Continue to have the great personality and positive reassurances got the VW family. We felt appreciated as customers.😜 Will be back!!!!’nnnnn!!!!!Looking to upgrade in 2 yrs. More
Great Customer Service. Great customer service. The customer waiting area was nice and clean and stocked with plenty of water,soda, coffee and snacks. I would refer anyone lo Great customer service. The customer waiting area was nice and clean and stocked with plenty of water,soda, coffee and snacks. I would refer anyone looking for friendly workers to help service them should come here to Orland Park VW More
Always informative and able to answer all my questions. you never have to wait when you schedule an appointment here. service is awesome! Brad is the best! facility is clean and location is great! would you never have to wait when you schedule an appointment here. service is awesome! Brad is the best! facility is clean and location is great! would totally recommend friends and family to purchase a car from this dealer. More
Great Service Went in for express service oil change. Check in was fast and length of service and price were as estimated. There weren’t any up sales which I apprec Went in for express service oil change. Check in was fast and length of service and price were as estimated. There weren’t any up sales which I appreciated. More
Fast and Easy Service went smooth and they got everything done in the time that they promised. They were nice and every professional as well. Will definitely go the Service went smooth and they got everything done in the time that they promised. They were nice and every professional as well. Will definitely go there again. More
professional yet personal Thanks to the great service and attention from the staff! They were pleasant, professional but also very personable and easy to deal with. Thanks fo Thanks to the great service and attention from the staff! They were pleasant, professional but also very personable and easy to deal with. Thanks for the wonderful service call. More
Excellent service. Problem I came in for was tire noise. Noises are often very hard to determine cause. The noise I came in for was what I thought was tire noise. The service department did all that could Noises are often very hard to determine cause. The noise I came in for was what I thought was tire noise. The service department did all that could be done to determine cause but no defects or me hanical problems could be found be found. Conclusion was that a front tire may be the problem but nothing could be found wrong with tires. The time they spent insuring everything was OK was appreciated. For now, I will continue monitor the noise and then make decision about tires which only have 20,000 miles on them. More
Visiting too often for similar problems. Since passing 100,000 miles, I have visited this dealership too often. Within 11 months my windshield wipers failed twice. Costing me nearly $1300. Since passing 100,000 miles, I have visited this dealership too often. Within 11 months my windshield wipers failed twice. Costing me nearly $1300. Then my brakes had problems; the front and then back failed me. Both within two years. Another $1200. For the most part my Rabbit has been "healthy" I have had to replace both of my front light bulbs Received a dashboard message that "a light bulb" had failed, but it turned out to be just a warning that the back two lights were about to fail. Had them replaced. More
Always Professional Knowlegeable Courteous These folks are terrific. They go the extra mile to ensure that everything is explained and that the vehicle is serviced appropriately-timely-and cor These folks are terrific. They go the extra mile to ensure that everything is explained and that the vehicle is serviced appropriately-timely-and correctly each time! More