Back

Volkswagen of Orland Park - Service Center

Orland Park, IL

not yet
rated
258 Reviews

258 Reviews of Volkswagen of Orland Park - Service Center

Sort by
October 12, 2019

Oil change Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining wh More

by MARGO0377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know my service reps name
October 10, 2019

The service was great! Continue to have the great personality and positive reassurances got the VW family. We felt appreciated as customers.😜 Will be back!!!!’nnnnn!!!!!Loo More

by MELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bryan
October 10, 2019

Great Customer Service. Great customer service. The customer waiting area was nice and clean and stocked with plenty of water,soda, coffee and snacks. I would refer anyone lo More

by PAMON2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 06, 2019

Always informative and able to answer all my questions. you never have to wait when you schedule an appointment here. service is awesome! Brad is the best! facility is clean and location is great! would More

by WINKIE705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad....he is the best!
Oct 08, 2019 -

Volkswagen of Orland Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Paul Kay | General Sales Manager

October 05, 2019

Great Service Went in for express service oil change. Check in was fast and length of service and price were as estimated. There weren’t any up sales which I apprec More

by ebinvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez, Jim Everette
Oct 08, 2019 -

Volkswagen of Orland Park responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Paul Kay | General Sales Manager

October 05, 2019

Fast and Easy Service went smooth and they got everything done in the time that they promised. They were nice and every professional as well. Will definitely go the More

by ivanhuerta14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez, Jim Everette
Oct 08, 2019 -

Volkswagen of Orland Park responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Eddie Bilo | Manager

October 04, 2019

professional yet personal Thanks to the great service and attention from the staff! They were pleasant, professional but also very personable and easy to deal with. Thanks fo More

by ALIRONUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gelushia
Oct 04, 2019 -

Volkswagen of Orland Park responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Eddie Bilo | Sales Manager

October 03, 2019

Excellent service. Problem I came in for was tire noise. Noises are often very hard to determine cause. The noise I came in for was what I thought was tire noise. The service department did all that could More

by GFIC1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 04, 2019 -

Volkswagen of Orland Park responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Paul Kay | General Sales Manager

October 03, 2019

Visiting too often for similar problems. Since passing 100,000 miles, I have visited this dealership too often. Within 11 months my windshield wipers failed twice. Costing me nearly $1300. More

by Terry from OF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
others, Sergio Villagomez
Oct 04, 2019 -

Volkswagen of Orland Park responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Best, Paul Kay | General Sales Manager

October 03, 2019

Always Professional Knowlegeable Courteous These folks are terrific. They go the extra mile to ensure that everything is explained and that the vehicle is serviced appropriately-timely-and cor More

by jahern1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Sergio Villagomez
Oct 04, 2019 -

Volkswagen of Orland Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Paul Kay | General Sales Manager

...
23
...