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Volkswagen of Orland Park - Service Center

Orland Park, IL

4.0
306 Reviews

306 Reviews of Volkswagen of Orland Park - Service Center

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February 20, 2025

Excellent service and the team was great getting the car oil change done and done fast. Thank you More

by ONPOINT4INSPECTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Zinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Gerardo was great in an unfortunate product delay situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service More

by SHABAKAMACLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo was n service dept
February 19, 2025

Great customer service. Friendly staff. Great communication! Would highly recommend the service to others. Car is in great shape. More

by LINDSEY_PENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
February 19, 2025

Eric in sales did a great job. Love my new Tiguan. Will be back soon. More

by AARONBAILEY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
February 18, 2025

Despite me stating twice there were issues with my brakes on a brand new car, and being blown off for months, it was found at my 10,000 mile service that my brakes were shot! LISTEN to your customers! This More

by MELISSAKDONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
February 16, 2025

Unorganized and ran very poor. Dishonest. I will never go to this dealership again. We had several bad experiences here. More

by JOY.STRIGGOW
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
February 16, 2025

The service writer was very helpful. Kept in touch with every step of the was. H e was forth coming on my repair and explained what needed to be done. Also explained why my EPC light More

by SHIRLEYNUSSBAUM0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alavado
February 15, 2025

The dealership is well maintained, The staff is helpful. They got the work done quickly. I have had no trouble with the car in 6 years. golfs are the best. I hope VW brings the Golf sport wagon back More

by ORT2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only talked to service people
February 14, 2025

Took the time and effort to make sure everything was resolved and in a timely manner. More

by NOJOE726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo Chavez
February 13, 2025

Since I got my car 5 years ago I’ve always taken it to the dealership. They do and amazing job with my beauty. Thank you! More

by KJKKNB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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