Volkswagen of Orland Park

I found a Yukon on cars.com that Orland Park VW had taken in on trade. I had been looking for one for about a month and my wife and I decided we were going to dedicate a day or two and finish the shopping p in on trade. I had been looking for one for about a month and my wife and I decided we were going to dedicate a day or two and finish the shopping process. I live in Indy and was working with a number of dealerships in the Indianapolis area. I called Eric on Monday morning and he did a lot of leg work, including answering all my questions on the Yukon, working with his group to get me the price I wanted and working on my trade in. A few hours after the process started, my wife and I recognized that Eric was working his butt off for us. We took a vehicle for a test drive in Indy, got out, and decided to head to Orland Park, about a 3 hour drive. When we arrive, Eric greeted us and provided the service and expertise that he had been providing all day over the phone. The Yukon was in the final phase of being detailed when we arrived. We took it for a test drive, went inside, made the deal and arrived back in Indy around 10:00 with our new vehicle. I want to thank Eric and the whole team at Orland Park VW for working with us and putting this together so quick. It was worth the 6 hour round trip and we would gladly do it again. Thanks, Chris Donham More

We bought a new Jetta TDI and the experience was low key and wonderful. No high pressure and products that sell themselves! If you do not know anything about the products Syed will take the time to walk y and wonderful. No high pressure and products that sell themselves! If you do not know anything about the products Syed will take the time to walk you through the features. I had researched the vehicle for sometime (used to be a car nut). My wife was a different story. She had no idea about the car and Syed taught her everything about it. Funny part is my wife is the one who said to me "Are you ready to take this to next level and buy it?" This car is a fuel miser, comfortable, quiet and quick when you want it be. You need a car and this one should be it. Love my wife and her choice in cars! More

Overall, this was just the most hassle-free experience I have had when buying a car. First, being able to locate the car I wanted through the dealership's website saved me a lot of time. Within a few minu have had when buying a car. First, being able to locate the car I wanted through the dealership's website saved me a lot of time. Within a few minutes of notifying the dealership of my interest via e-mail, I heard back from their manager of internet sales, Tom Sellars (sales may be slow, but still it is nice to know your business is welcome). About a week later, I arranged to visit the dealership, and the car was ready for me to test drive when I arrived. Everything from there on was easy, pleasant, painless, no pressure to buy anything else, etc. And the car, a TDI Jetta Wagon, is wonderful - I hope to keep it for a long time. More

I went to this dealership just looking to get an idea of all the new cars they have and ended up purchasing a GTI. Syed Ghaus, the sales consultant there, was extremely helpful and got me a really good dea all the new cars they have and ended up purchasing a GTI. Syed Ghaus, the sales consultant there, was extremely helpful and got me a really good deal on the car. They checked up with me after the purchase to see if everything was going okay with the car and i will be going back there to get all my services done.I was very satisfied with the overall customer service and i recommend Volkswagen of Orland Park to anyone who is interested in purchasing a new car. More

I started bringing my truck here for service,I have owned I started bringing my truck here for service,I have owned 3 Volkswagens when it came time to get my daughter her first car I knew it would be a Vol I started bringing my truck here for service,I have owned 3 Volkswagens when it came time to get my daughter her first car I knew it would be a Volkswagen.The dealer I bought 2 of my cars from kind of rub me the wrong way!Orland here I come my sales consultant notice right away I was Volkswagen owner,I explained to him that I service my car here and was thinking of buying a new one?My consultant to his time and made sure to check what he had in stock that was close to what I was looking for before showing me his inventory.Time well spent narrowing down what he had to offer so not to waste my time.We were able to find a new car and got a nice price so yes I would recommend Volkswagen Of Orland Park. More

Tom Sellars was the salesman that worked with me on the purchase of a 2010 Passat. I needed to have service done on my company leased 2008 Passat Wagon & I also needed to buy a new vehicle for the sam purchase of a 2010 Passat. I needed to have service done on my company leased 2008 Passat Wagon & I also needed to buy a new vehicle for the same company. I leased my 2008 from VW Matteson which is now closed. Since then I've had work done @ Mike Haggerty VW in Oak Lawn. When I called to see if I could get service done @ Haggerty that same afternoon, I was told that all Service Reps were with customers and that they would call me back. I figured that was fair. I waited about 30 mins and no call back so I called VW Orland where I was told I could bring my 2008 in for service but I would be in and out faster if I came after 130p b/c all the techs would be back from lunch at that time. When I told her I appreciated the heads up, I said I was going to buy a car that day also - she got a saleman immediately. I was on hold for a little bit but Tom was very helpful over the phone and in person and went the extra distance by getting me a great price on the 2010 Passat Sedan. I would also like to say that while Tom was out of the office taking care of the paperwork for the purchase the other Internet Sales/email person (failed to get her name) was very cordial. It was probably the easiest sale for all involved, at least that day. I was able to handle the sale in the time it took for the 40,000 mile service on my 2008 wagon. So, everything seemed to work out well. FYI - I did get a call back from Haggerty's service department about the time I was pulling into VW Orland (an hour or more later.) The only thing I would suggest is changing the 'internet office' to one that isn't so hot! More

Review for a 2010 VW Jetta Sportwagen TDI: This is Review for a 2010 VW Jetta Sportwagen TDI: This is clearly the best dealership that is in the midwest. This is my second VW I have purchased from V Review for a 2010 VW Jetta Sportwagen TDI: This is clearly the best dealership that is in the midwest. This is my second VW I have purchased from VW of Orland. They are a phenomenal dealership from Start to Service. The Sales force is knowledgeable and very accommodating. My wife and I actually just went into get her 07 Rabbit serviced, and we wanted to take some test drives on a couple of Vehicles. We weren't looking to purchase the a vehicle, but we ended up purchasing one anyway, because it was the right time to do so. This is our third VW overall, we are so happy with the brand. it has a certain amount of luxury that can't be matched overall for the money. When you break down dollar for dollar all that you get with a VW all cars are about the same money, but there is one big difference... VW's are clearly at the top. 46mpg at 74mph overall in good driving conditions cannot be beat by anyone. It's also absolutely amazing that you can drive all around downtown Chicago with stop and go driving for 2.5 hours, driving aggressive and still be at 29.7mpg. TDI engines are the truth in Auto's. No one else has this great of a Diesel for the same money. A slogan VW should use for there TDI's should be No Batteries Needed. Those are real mileages and the motor is no where near broken in. Once it does, its over for everyone else. These are clearly the vehicles for the road in the Midwest, great in inclement weather great in accidents. This is truly a great dealership, because of the amazing staff. Sales, Finance and Service department are always top notch and keep me coming back. Thanks everyone, you're and amazing group of people. Keep up the amazing work. More

We were very pleased with the service and quality that we received when buying our car. Tom Sellars really made sure our car had everything we were looking for,and that we were completely satisfied.I have al received when buying our car. Tom Sellars really made sure our car had everything we were looking for,and that we were completely satisfied.I have already told my friends all about the great experience that we had at this dealership. SO, Thank You! More

I recently purchased a new GTI from VW of Orland. Everyone was very friendly and helpful without being pushy. My trade-in value was fair. I am thrilled with the new car and would definitely recomme Everyone was very friendly and helpful without being pushy. My trade-in value was fair. I am thrilled with the new car and would definitely recommend this dealer. I did have to wait awhile for my paperwork to be processed, but everything else was handled quickly and smoothly. More

What a fantastic experience! Not only were we given the best price on our minivan by Syed and Volkswagen of Orland Park, but the service was unbelievable and extremely friendly! I have, and will continu best price on our minivan by Syed and Volkswagen of Orland Park, but the service was unbelievable and extremely friendly! I have, and will continue to reccomend this dealership to friends and family. More