Volkswagen of Orland Park
Orland Park, IL
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We are VERY please with our experience with VW of Orland Park. Everyone was was VERY professional, nice and accomadating. We believe the cars speak for themselves and were very please that there was no "p Park. Everyone was was VERY professional, nice and accomadating. We believe the cars speak for themselves and were very please that there was no "pushy" sales people or game playing as far as negociations. Would DEFINATELY recommend your facilty to others. THANK YOU FOR A MAKING OUR CAR SHOPPING A PLEASANT EXPERIENCE. Respectfully, Tom & Jo Lodovico More
It has been a while since we purchased a car. The It has been a while since we purchased a car. The experience has not always been positive. This one definitely was! We saw the car I wanted on It has been a while since we purchased a car. The experience has not always been positive. This one definitely was! We saw the car I wanted on a Sunday, called the next day to ask the price. It was higher than we wanted to pay for a used, second car so that ended the call. A salesman called the next day to see what numbers we were thinking of, told us to come in and perhaps come to an agreement. We did, were treated with respect (something lacking in today's view of "customer service") and came to an agreement which pleased us and, I hope, them. I drove off with the red Jetta I wanted and am delighted with it and all the people we encountered at Volkswagen of Orland Park. More
We took our 2009 Jetta sport wagon in for service and were accommodated with everything we asked for and more. We looked at the 2010 Jetta sport wagon and asked for a trade price from the sales departmen were accommodated with everything we asked for and more. We looked at the 2010 Jetta sport wagon and asked for a trade price from the sales department, they had our vehicle appraised and price worked up while we waited for service to be completed. More
I order my new VW Beetle from Chris Norlin over the internet. I told Chris at Orland VW what I wanted. He gave be a fair price so I order it. It took a while to find the exact one I was looking for. Th internet. I told Chris at Orland VW what I wanted. He gave be a fair price so I order it. It took a while to find the exact one I was looking for. They keep me informed ever step of the way while waiting. I went to Oland Park an pick up my new Beetle. The car was spotless and everyone was very helpful at the dealership. More
I arrived on the lot with a bad attitude about Volkswagons, but driving the car and talking with Syd turned me around. Syd is a no-pressure salesman who knows what he's talking about. The finance Volkswagons, but driving the car and talking with Syd turned me around. Syd is a no-pressure salesman who knows what he's talking about. The finance manager was equally helpufl. Stick with the grown-ups at this dealership, they will steer you in the right direction. We love the car, and the experience we had there. More
The experience was very pleasent. There was no pressure and the work force was very knowledgable. This was the only Volkswagon dealership that was very willing to order a car from the factory, all the othe and the work force was very knowledgable. This was the only Volkswagon dealership that was very willing to order a car from the factory, all the others try to sell a car that is on a lot somewhere that is close to what you want. I talked to the service department before I bought about issues they had seen with the Tiguan and felt they gave honest answers. More
I orginally came in for an oil change and walked out with a new car! VW of Orland is GREAT!! Syed, the sales consultant was really awesome to work with. I seriously recommend everybody to request Syed as a new car! VW of Orland is GREAT!! Syed, the sales consultant was really awesome to work with. I seriously recommend everybody to request Syed as their sales specialist. He is just really laid back and there's no pressure or gimmicks from him. He is upfront with each car and its features by showing you all the package options and price points, as well as explaining the various differences in each package option and its price. I really enjoyed my time @ the dealership, which is more than what I can say about my experience in the past with other dealerships. -I really can't say enough good things about Syed. He was just so great and honest! Yes, I know...I said honest. However, it's the truth. He was very upfront about my car buying process by updating on each step of the process, so I wasn't left in the dark and/or clueless. VW is one of the only dealership where one can ACTUALLY sit in an office and disuss car buying...unlike, any other car dealership I have been to. VW of Orland is just a private, nice, and refreshing setting for car shopping. I love VW of Orland to the point where i am seriously looking forward to my oil chnage....just so I have an excuse to stop in. I love my Passat!!!! I NEVER have to turn on of off my lights or windshield wipers. It has auto windshield wipers and lights with beautiful, jaw-dropping LED tail-lights and BLUETOOTH!!!! Camry has nothing on the Passat!!!!! VW has the hottest cars with the most impressive options!!! If you want a car that you can be proud of, then shop VW!!!!! Love you VW. Keep on doing it right! More
VW of Orland Park commitment to customer service goes way beyond the purchasing phase. This dealership is the best I have encountered in my 25 years in purchasing new cars. Usually the buck stops at the serv beyond the purchasing phase. This dealership is the best I have encountered in my 25 years in purchasing new cars. Usually the buck stops at the service deptwhen satisfaction seems to have lost its thrill... but not with VW of Orland Park. Great Management! More
Sales Support Team of Orland Park, Thank all of you Sales Support Team of Orland Park, Thank all of you for your email follow ups.. Car rides strong.. a lot of fun! WE very much appreciate your val Sales Support Team of Orland Park, Thank all of you for your email follow ups.. Car rides strong.. a lot of fun! WE very much appreciate your value added customer service approach in helping my fiancee and I find a car we really enjoy. I will gladly fill out your survey with high regard.. Steve and Eric did a solid job. Sabastian as well on meeting my financial objectives. Thanks again for making this an easy, seamless and fair transition to the 2008 Komfort. Lets just say that I will direct people to your Orland location for a new or used car.. All the best and good selling, CQ More
My recent car buying experience was made very easy with the help of Syed at Volkswagen of Orland Park. He was very helpful, knowledgeable and extremely friendly. He went out of his way to make sure that the help of Syed at Volkswagen of Orland Park. He was very helpful, knowledgeable and extremely friendly. He went out of his way to make sure that I was happy with my selection and was extremely patient as I went back and forth in my decision. I will recommend this dealership to all my friends and family. Also, I love my new car and have received many compliments on how good it looks. Thanks Syed! More