Volkswagen of Orland Park

I took my car in for an oil change and they did something to trigger my engine light, then they told me I needed a thermostat and it cost me $1100 and the light came on again, only for me to learn that it wa to trigger my engine light, then they told me I needed a thermostat and it cost me $1100 and the light came on again, only for me to learn that it was never the thermostat which I told them to give me the old one when they replaced the new one and they said they forgot and threw it out, they are not to be trusted, scam artists at best, do not take your car here or you'll be sorry, Ed and Sean are shysters, More

It was a good experience. I didn't feel pressured. The staff was great, and they answered all of my questions professionally. I would recommend this dealership to others. staff was great, and they answered all of my questions professionally. I would recommend this dealership to others. More

This has been the best car buying experience in the 30 years of buying cars. The total personnel was great to work with. I will recommend Drew and the entire team to anyone looking for a car. years of buying cars. The total personnel was great to work with. I will recommend Drew and the entire team to anyone looking for a car. More

Just lease my 4th Volkswagen, a 2011 Jetta SEL. I changed dealerships this time. The one I selected was Volkswagen of Orland Park. The selection was based on customer reviews of the dealerships sales changed dealerships this time. The one I selected was Volkswagen of Orland Park. The selection was based on customer reviews of the dealerships sales and service departments. This dealership has a lot of very happy customers so I gave them a shot. I was not disappointed! My sales guy, Joe Embro and the finance guy, Sebastian Badillo, are the very best I’ve ever had the pleasure of dealing with! If anyone is in the market for a VW I suggest you check these guys out. They are very, very good. Happy Camper More

Drew was very personable and helpful. He was very clear about the vehicle I was interested in leasing. He made my first purchase a very pleasant experience and I will make sure to recommend others to this about the vehicle I was interested in leasing. He made my first purchase a very pleasant experience and I will make sure to recommend others to this dealership and this salesman. He's a great asset to your company. More

I would definitely recommend VW of Orland Park to anyone interested in purchasing a new (or used) car. From beginning to end the experience there was very positive. Drew and the rest of the sales team wer interested in purchasing a new (or used) car. From beginning to end the experience there was very positive. Drew and the rest of the sales team were the complete opposite of the stereotypical car salesmen. Everyone was extremely polite, patient, professional, and friendly and I never at any time felt uncomfortable or pressured. Drew took the time to answer all of my questions and worked with me to ensure that I was very happy with the purchase of my new Jetta. Unlike a lot of car dealers, they really did put the customer first. With purchasing a Volkswagen, it goes without saying that I'm happy with the car. What is surprising, is that I am also very happy with the car buying experience. More

Excellent, very easy to work with. Did loan qualification online, and went in and picked up my Jetta TDI! Could not have been easier or more pleased!!! Everyone was excellent from the finance qualification online, and went in and picked up my Jetta TDI! Could not have been easier or more pleased!!! Everyone was excellent from the finance office, to Rich in sales. The VW Jetta wagen TDI is the only way to go especially with the price of gas no-adays! More

We have used Eric last year when we purchased a Passat for my wife and he made the car buying expertise delightful. I usually dread buying a car because of the salesmen. Eric and all his fellow Orland V for my wife and he made the car buying expertise delightful. I usually dread buying a car because of the salesmen. Eric and all his fellow Orland VW sales people are not like the usual salesmen they are there to answer questions, guide you thru buying a new vehicle, are professional and very respectful. When I arrived at the dealer Eric was busy with another customer. I waited an hour because Eric is so enjoyable to deal with in the past and I was NOT disappointed. More

Great customer service, great value deals, great selection of vehicles. Pleasant experience with the sales agent who was knowledgable, understanding and easy to deal with. I wish every dealer was op selection of vehicles. Pleasant experience with the sales agent who was knowledgable, understanding and easy to deal with. I wish every dealer was operating like this one. We are happy with the car purchase and would certainly come back. More

Everyone was very friendly from the first moment when I stepped into the dealership until I left. The salesman was very informative, helpful and answered any questions that I have in an informative manner stepped into the dealership until I left. The salesman was very informative, helpful and answered any questions that I have in an informative manner. I never felt rushed. This was the fastest I ever bought a car in my life. Would definitely go back to this dealer again and would recommend anyone I know who is in the market for a Volkswagen to go here. More