Volkswagen of Orland Park

Took my daughter's Beetle in for over-heating, fix the water pump, timing belt and thermostat. Picked up car, on the way home that evening temp light came back on. Checked fluids and found reserve empty. water pump, timing belt and thermostat. Picked up car, on the way home that evening temp light came back on. Checked fluids and found reserve empty. Called next day, they said it could have been and air pocket if nothing is leaking, fill it and keep an eye on it as you drive it. The next day it completely over-heated, team bellowing out, towed it in and they said it was engine damage due to over-heating (da!). The owner was very rude and wanted nothing to do with the possible over site. In litagation with BBB and States Att. The service department has had several of these complaints in past see reviews. The owner does not care about you once the sale is made beware other dealers want you will help, Joe will not! More

Everything was great. Rich Munoz was very informative! We went to other VW dealers but wanted to buy from Rich at Orland VW. Thank you. We went to other VW dealers but wanted to buy from Rich at Orland VW. Thank you. More

Our salesperson, Drew was fantastic to work with! Friendly without being overbearing or pushy. Very knowledgeable and professional throughout the whole process of purchasing our new vehicle. We did Friendly without being overbearing or pushy. Very knowledgeable and professional throughout the whole process of purchasing our new vehicle. We did not intend on buying that day but the experience working with Drew and this dealership was exceptional and we look forward to working with them in the furture. I will definetly be recommending this dealership and Drew to my friends and family. More

These guys were top notch! Service was great. Happy with the price. Salesman made sure I knew how all the features on my new car worked before I left the lot. Painless finance process. No complaints whatsoe the price. Salesman made sure I knew how all the features on my new car worked before I left the lot. Painless finance process. No complaints whatsoever. Easy peazy lemon squeeze! More

It was a great experience buying the car. Our sales person Eric Davidson was very helpful, kind and courteous. He explained everything very well and was patient with us asking alot of questions. We wer person Eric Davidson was very helpful, kind and courteous. He explained everything very well and was patient with us asking alot of questions. We were impressed with the quick and easy flow of the car delivery and the signing of all documents. Everything was very organized.Thank you. More

It was important to me to work with a well respected dealer during my new car purchase experience, especially considering this was my first car purchase in about 15 years. After doing extensive researc dealer during my new car purchase experience, especially considering this was my first car purchase in about 15 years. After doing extensive research on Yelp and DealerRater, I followed the advice of others and visited VW of Orland Park. Drew, Sebastian and Chris and the rest of the team provided great customer service throughout the whole process. They stayed well past closing to finish up my purchase and they delivered my vehicle to me downtown the next day. I couldn't have asked for a better overall experience. Thanks again! More

Was very impressed with my overall experience. My Sales Was very impressed with my overall experience. My Sales Consultant Rich Munoz was the best car saleman I have ever delt with. Rich was very knowl Was very impressed with my overall experience. My Sales Consultant Rich Munoz was the best car saleman I have ever delt with. Rich was very knowledgable about the VW Jetta we bought and took the time to explain it to us. I never felt pressured and was delt with fairly. Would highly recomend Rich at Volkswagen of Orland Park. More

I was treated with first class all the way!! I went to a competitor VW dealership prior to visiting the Orland dealership and the customer service was night and day. I was made to feel like a valued custome competitor VW dealership prior to visiting the Orland dealership and the customer service was night and day. I was made to feel like a valued customer and that was important to me. Thank you! More

eric, bruce, steve, sabastion were all very helpfull in buying my car. its the only time i left a dearlership feeling good i 40+ years buying my car. its the only time i left a dearlership feeling good i 40+ years More

I was very impressed with this dealership. I visited many VW dealerships before VW of Orland Park and walked away severely disappointed with the personality of the sales professionals. Drew Lanum and the Sal VW dealerships before VW of Orland Park and walked away severely disappointed with the personality of the sales professionals. Drew Lanum and the Sales Manager, Bruce, were such a refreshment from the typical car sales professional. I wouldn't hesitate to recommend any friend looking for a VW to visit VW of Orland Park. More