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Volkswagen of Orland Park

Orland Park, IL

3.2
697 Reviews

8920 W 159th St

Orland Park, IL

60462

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Showing 697 reviews

May 14, 2012

Having already owned a VW I knew the brand quality. I shopped 6 other dealerships and drove 120 miles to purchase my new car from Orland. Their price beat all others hands down.Friendly, knowledgeable, n More

by millert4356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamilla Labuda
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thank you for taking the time to share your experience with us! We love receiving customer feedback and we're thrilled to hear that we could help you get the best price on your new car. Kamila will also be happy to learn that you enjoyed working with her. Thanks again for choosing our dealership and we hope to have the opportunity to work with you in the future. Make sure to like us on Facebook and follow us on Twitter! Sincerely, Bruce Phillips | GM

May 14, 2012

Exceptional service, Eric Davidson was a great salesman, he didn't try to talk me out of getting what I wanted. He made sure I understood my options between the Jetta and the Passat. Sebastian was great as More

by mstricky1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson, Sebastian, Joe and the owner!
Jun 26, 2012 -

Volkswagen of Orland Park responded

We're so glad to hear that Eric was able to provide you with exceptional service. Customer service is our top priority and reviews like yours are a great way for us to make sure that we are meeting all the needs of our customers. We hope that you are enjoying driving your new car! Don't forget to take advantage of the exclusive coupons we give out via our Facebook and Twitter profiles. Sincerely, Bruce Phillips | GM

May 12, 2012

We have bought 3 new cars from Orland VW.They have never given us a bad experience in sales or service and the VW's have performed flawlessly. More

by race53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson Sebastian Badillio
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks for the great review! It's great to hear that all your experiences with our team have been good ones, and we hope that you have enjoyed all three of your new cars. If we can ever assist you further then please feel free to reach out to us. Thanks again for choosing Volkswagen of Orland Park! Make sure to like and follow us on Facebook and Twitter for access to exclusive coupons and special offers. Sincerely, Bruce Phillips | GM

May 11, 2012

I gave the rating that I did, because from day one they were always very attentive to me and my needs and requests. I ordered my car back on Jan. 20, 2012, I knew it would take a few months but they were v More

by Geist296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lanum
Jun 26, 2012 -

Volkswagen of Orland Park responded

It is very gratifying to read that our team was able to make sure all your needs were met. We pride ourselves on our professional and helpful demeanor and feedback like yours lets us know that we're on the right track. Please feel free to contact us if we can ever assist you further. Don't forget to follow us on Twitter and like us on Facebook for dealership news and special offers. Enjoy driving your new Golf R! Sincerely, Bruce Phillips | GM

May 06, 2012

Friendly Staff, great selection, and very cooperative with your situation. Might have been one of the quickest car purchases I have had. Did not have to spend half the day at the dealer and was able to More

by Dali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks so much for setting time aside to share your story with us! We love receiving feedback from our customers and we know Dave will be very happy to read your exceptional review. We're glad that you are enjoying your new car and we hope to have the opportunity to work with you again. Make sure to take advantage of the exclusive coupons and special offers we advertise on our Facebook and Twitter pages! Sincerely, Bruce Phillips | GM

May 03, 2012

Did not go into the dealer looking for a purchase but the offer made to me by Bruce put me into purchase mode. He has been with me for at least the past 4 Volkswagen purchases. Great employee. Eric took over More

by Jyushua
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce and Eric
Jun 26, 2012 -

Volkswagen of Orland Park responded

We sincerely appreciate both this excellent review and your remarkable loyalty as a customer. It's very gratifying to hear that you had a positive experience working with Bruce and Eric. Please don't hesitate to contact us any time that you have additional questions or concerns. Thanks again for choosing Volkswagen of Orland Park and enjoy driving your new vehicle! Don't forget to check us out on Facebook and Twitter. Sincerely, Bruce Phillips | GM

May 01, 2012

We went out on a Saturday to start LOOKING for a new car. We were going to go down the "strip" and check out various dealerships. VW of Orland was our second stop & we never went further. Our salesman (Dave More

by vikisil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thank you so much for taking the time to write this phenomenal review! We're thrilled to hear that you had such a good time working with Dave and we know that he'll be very pleased to read your kind words. We sincerely appreciate both your business and your feedback, and we look forward to working with you in the future. Make sure to take advantage of the service coupons and sales specials that we advertise on our Facebook and Twitter profiles! Sincerely, Bruce Phillips | GM

April 29, 2012

everyone at the dealership was kind, courteous, and extremely helpful - every question my wife and I had were answered and if not known then was asked of another person and we had a answer within minut More

by Mendy7321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks for the great feedback! We love hearing from our customers and reviews like yours help us to ensure that we're doing all we can to provide the best customer service possible. Thanks again for choosing Volkswagen of Orland Park and we hope to have the opportunity to work with you in the future. Don't forget to like and follow us on Facebook and Twitter! Sincerely, Bruce Phillips | GM

April 23, 2012

I am so happy with my overall experience at the VW dealer in orland park.I was very nervous on my way to VW for this is my first car that I've purchased. Not knowing what to expected for everyone says that d More

by claraortiz1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Jun 26, 2012 -

Volkswagen of Orland Park responded

We're ecstatic to hear that you had such a positive experience with our team! We pride ourselves on our welcoming atmosphere and it's great to read that you didn't feel pressured while shopping. Please feel free to reach out to us any time that you have additional questions or concerns. Don't forget to like us on Facebook and follow us on Twitter for dealership news and exclusive coupons! Sincerely, Bruce Phillips | GM

April 09, 2012

Our salesman Eric was very professional, everything he said he would be able to do was done. We would buy another care from Eric and your dealership. More

by wweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks so much for the excellent review! Eric is a great asset to our dealership and we're very happy to hear that you were so pleased with the level of service he was able to provide. We look forward to working with you again. Check us out on Facebook and Twitter for access to exclusive coupons and special offers. Sincerely, Bruce Phillips | GM

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