Volkswagen of Orland Park

Exceptional service, Eric Davidson was a great salesman, he didn't try to talk me out of getting what I wanted. He made sure I understood my options between the Jetta and the Passat. Sebastian was great as he didn't try to talk me out of getting what I wanted. He made sure I understood my options between the Jetta and the Passat. Sebastian was great as always. And the owner of the dealership even helped me unload my things from the old car. I would tell anyone about the exceptional service I recieved. More

We have bought 3 new cars from Orland VW.They have never given us a bad experience in sales or service and the VW's have performed flawlessly. given us a bad experience in sales or service and the VW's have performed flawlessly. More

I gave the rating that I did, because from day one they were always very attentive to me and my needs and requests. I ordered my car back on Jan. 20, 2012, I knew it would take a few months but they were v were always very attentive to me and my needs and requests. I ordered my car back on Jan. 20, 2012, I knew it would take a few months but they were very up front saying that my car may take as long as May to get here. I had a couple requests of the them during this period and they more than met with my requests. The Sales rep I worked with was helpful from the first moment I walked in actually to look at a different model and once I saw that the Golf R was available I knew that was the car I wanted. The delivery of the car went smooth and painless, the staff explained every step and gave me a thorough going through of the things on this car. I went to this dealer because I knew a couple people that had bought through them and they said they were a good group of people. More

Friendly Staff, great selection, and very cooperative with your situation. Might have been one of the quickest car purchases I have had. Did not have to spend half the day at the dealer and was able to with your situation. Might have been one of the quickest car purchases I have had. Did not have to spend half the day at the dealer and was able to get out and enjoy my new car. More

Did not go into the dealer looking for a purchase but the offer made to me by Bruce put me into purchase mode. He has been with me for at least the past 4 Volkswagen purchases. Great employee. Eric took over offer made to me by Bruce put me into purchase mode. He has been with me for at least the past 4 Volkswagen purchases. Great employee. Eric took over and reminded me why I still support this product. More

We went out on a Saturday to start LOOKING for a new car. We were going to go down the "strip" and check out various dealerships. VW of Orland was our second stop & we never went further. Our salesman (Dave We were going to go down the "strip" and check out various dealerships. VW of Orland was our second stop & we never went further. Our salesman (Dave Thompson) was awesome. Very un-car salesman-like. No pressure. Friendly. And got us a great deal.I am now the proud owner of a 2013 VW CC. Love it! Great experience. Would recommend Dave to all! More

everyone at the dealership was kind, courteous, and extremely helpful - every question my wife and I had were answered and if not known then was asked of another person and we had a answer within minut extremely helpful - every question my wife and I had were answered and if not known then was asked of another person and we had a answer within minutes - for the durability of VW and the quality - I would recommend them to anyone who would ask More

I am so happy with my overall experience at the VW dealer in orland park.I was very nervous on my way to VW for this is my first car that I've purchased. Not knowing what to expected for everyone says that d in orland park.I was very nervous on my way to VW for this is my first car that I've purchased. Not knowing what to expected for everyone says that dealers are sharks and eager to sell you whatever. I like how i didn't feel pressured to make a decision i wasn't ready for and to my surprise I drove away with a car that day. I am so happy I went with this dealer I felt that they truly cared about my convenience and satisfaction instead of their interest in selling a car. I feel as if I'm part of the VW family instead of another costumer. Thank you so much for having a welcoming staff. I'm really happy and excited with my new purchase. More

Our salesman Eric was very professional, everything he said he would be able to do was done. We would buy another care from Eric and your dealership. said he would be able to do was done. We would buy another care from Eric and your dealership. More

The service that I received was great! They took time to thoroughly show me all of the features and specifications. They anwsered all of my questions and were very patience with me. And I had plenty of qu thoroughly show me all of the features and specifications. They anwsered all of my questions and were very patience with me. And I had plenty of questions. (ha-ha) They knew the product and knew it well. They were able to get me where I needed to be price wise. Great customer service!!! The team was very friendly and professional. I have recommended this dealership to a family member. More