Volkswagen of Orland Park

I went in to pick up my 2004 VW Beetle from being serviced, and ended up walking out with a 2012 Beetle, thanks to the great service I received from Kamila Labuda. Kamila never made me feel press serviced, and ended up walking out with a 2012 Beetle, thanks to the great service I received from Kamila Labuda. Kamila never made me feel pressured, and assured me from the start that she truly wanted to help me out the best she could. She ran some numbers for me, and when it was clear that purchasing a new car was the best option for me, she made sure the whole process went by smoothly and quickly. Kamila was very knowedgable about the car, and I'm so happy I bumped into her that day! More

Went in expecting the usual treatment you come to expect from a car dealership. That notion was dispelled within 20 seconds after walking inside. I could immediately tell that it was a different environme from a car dealership. That notion was dispelled within 20 seconds after walking inside. I could immediately tell that it was a different environment than I was used to. A very clean showroom coupled with the fact that the consultants were all wearing uniformed shirts certainly made for a great initial first impression. I was greeted by Eddie B. who introduced me to my sales consultant, Eric. It was all positive after that. They worked with me on getting me a price I could work with on both my trade and the car I was interested in. Continual effort was made to ensure that I was taken care of, including bringing me water. I worked with several nice, charismatic, and honest members of the VW of Orland Park team. It was truly my first 'positive' experience in 20 years of purchasing cars. In short, anyone looking to avoid the pressure, uncomfortable feeling, and gimmicks used in most dealerships, this is your place. I would recommend them to anyone looking to purchase a used car or new car. More

I drove OVER 2 hours to deal with these folks...and would recommend it to anyone. They are all business, very professional. My local dealer didn't want to try to find a 2012 Tiguan for me...But VW of Orlan recommend it to anyone. They are all business, very professional. My local dealer didn't want to try to find a 2012 Tiguan for me...But VW of Orland Park was more than willing to work with me. Let's begin: Eddie, the Internet sales manager called me back immediately. Was quick, polite, and knowledgeable over the phone. He gets me the car I want at a fair price with no hassle. Hands me off to Kamila Labuda to take care of me when I come in. Kamila was great. Car was in perfect, deliverable condition when I showed up. She knew the car very well, and gave a great presentation on the features of the car so we would know how to use them. Joe, the business manager was easy to deal with. Again, zero hassle on fair pricing. Zero complaints...and after this purchase (our first VW), I can safely say with this crew here I'll return for my next car. More

I recently bought my first car, a 2012 VW Jetta, at VW of Orland Park. Because this was my first car buying experience, I was a bit intimidated. However, Eric Davidson and Vic Ciccio took great care of me. T Orland Park. Because this was my first car buying experience, I was a bit intimidated. However, Eric Davidson and Vic Ciccio took great care of me. They were very kind and patient throughout the entire process and were more than willing to answer any questions that I had. I must say that I absolutely love my Jetta, and will definitely be recommending this dealership to friends and family. Thanks again for the enjoyable experience! More

Wow! To date, I've purchased more than 7 cars in my lifetime from dealers .. and easily my experience at Volkswagen at Orland Park far exceeds that of all the others! Every step of the process was such lifetime from dealers .. and easily my experience at Volkswagen at Orland Park far exceeds that of all the others! Every step of the process was such a joy - from the immediate and friendly response from Eddie after an online inquiry at cars.com, to the personal email and follow-up by the General Manager Bruce and the warm welcome and huge smile by Kamila when I stepped out of my car at the dealership. Even negotiating at Orland Park VW was so different - no sneaky sales gimmicks, and the discussions were open and honest and never felt pressured or guilted. Kamila's friendliness and openness made the process very enjoyable, and it was clear that every employee at VW Orland Park were genuinely interested in serving the customer and not just in "making the sale". After getting a very good price for my trade-in *and* negotiating the very fair starting price of the car down even further, it just blew my mind that at the very end I was given a free set of floor mats which I know was the effort and attention to detail from Kamila as I had inquired about these earlier in the day. In less than 12 hours from seeing the car online, I was driving off with a huge smile on my face. I was treated as a good friend from the very first hello, and all my questions were answered patiently and with so much respect. Strongly recommend VW Orland Park .. I know I'll be back! More

I bought a suv from this dealer. Overall my experience with office staff especially with Mike Pazda was awesome. He is very good technical associate who helped me out to understand my needs and direct me with office staff especially with Mike Pazda was awesome. He is very good technical associate who helped me out to understand my needs and direct me. I was here with my family of four members everybody very satisfied his service. I would recommend this dealer also I personally recommend Mike Pazda for his valuable services. Thanks for allowing me to share my experiences! Harikrishna J More

I recently purchased my pre-owned Jetta and it was time for an oil change and maintenance. When I called for an appointment the person was very friendly on the phone. When I arrived I was greeted and taken for an oil change and maintenance. When I called for an appointment the person was very friendly on the phone. When I arrived I was greeted and taken immediately per my appointment. Ryan was very professional and answered my questions. I was impressed by the quality of service and the comfortable waiting area. I also appreciated being treated like my business mattered. I will be coming back here for all my service needs from now on. Thanks! More

Rich is an excellent salesman. He went above and beyond to answer all of my questions and to make sure it was the vehicle that I wanted. to answer all of my questions and to make sure it was the vehicle that I wanted. More

The process I had to go through went very smoothly and was done in a timely manner. The employees there were extremely friendly and helpful. I love doing business with VW in Orland Park. This is my second was done in a timely manner. The employees there were extremely friendly and helpful. I love doing business with VW in Orland Park. This is my second car from these guys, and I plan on always getting my cars from there! More

They gave me a fair price over the phone, something I They gave me a fair price over the phone, something I would never expect. Very upfront about all prices, no surprises. After purchase were very thou They gave me a fair price over the phone, something I would never expect. Very upfront about all prices, no surprises. After purchase were very thourow with demonstrating every feature of the car, maintenance and roadside assistance. More