Volkswagen of Orland Park

I would highly recommend VW of Orland for anyone considering purchasing a new/ used car. The staff are professional and knowledgeable. I had the pleasure of working with Andrew Lanum. He was a true considering purchasing a new/ used car. The staff are professional and knowledgeable. I had the pleasure of working with Andrew Lanum. He was a true professional and very patient with me! I will continue to do business with this dealership for a long time to come! I walked out getting the exact car i wanted! thanks so much! More

I had a great buying experience with Drew he meet me outside where I was looking at the New convertible Beetle & he asked me what I was looking for & he pulled around the car I wanted for a test drive. outside where I was looking at the New convertible Beetle & he asked me what I was looking for & he pulled around the car I wanted for a test drive. Drew was very nice to work with & he worked hard to get me the car of my dreams! I really don't know how to thank him enough. Everyone was very nice & very helpful! I would highly recommend this dealership to anyone looking for a great car & great car buying experience! More

I recently went looking at the new 2013 Volkswagen Beetle at VW of Orland Park. I was met at the door by my sales person, Kamila Labuda. She greeted my mother and myself with a warm welcome. I told her th at VW of Orland Park. I was met at the door by my sales person, Kamila Labuda. She greeted my mother and myself with a warm welcome. I told her the specific car that I wanted and she quickly brought it around for me to look at. After speaking with her I let her know that I would need to think about buying. Once I concluded that I was satisfied with the numbers we talked about earlier, I called Kamila and let her know that I wanted the car, but was unable to get a ride back to the dealership. Without a moments thought, she offered to get me from my home in Chicago. The car looked great! Kamila helped me understand the inter workings of the car including bluetooth and the navigation system. Management walked me through the contract process and answered any questions I had. The facilities and atmosphere were pleasant and made the time fly by quickly. My first time car experience was one I will never forget. Don't walk, run! Or better yet, call Kamila at Volkswagen of Orland Park. More

I took my car into the dealership to see Dan Wurzer (GREAT service rep who helps me often) and was waiting upstairs for an answer from my extended warranty company on my 2006 Passat. Kamila approached (GREAT service rep who helps me often) and was waiting upstairs for an answer from my extended warranty company on my 2006 Passat. Kamila approached me about the new body styled Passat and brought up some concerns that I truly had with my current vehicle. More room, premium gas, and electrical issues plagued my first VW purchase so I was hesitant on getting into another VW. I must say that after a conversation, then a commercial...I gave Kamila a call. She was very pleasant, respectful and actually LISTENS to her customers. I came in for a test drive after working out with absolutely no intention of purchasing a new vehicle. Well after talking to Kamila, she addressed my concerns from the previous conversation in the wait area a week earlier. I found myself leasing a sports utility cross over vehicle a 2013 VW Tiguan at a reasonable price for 3 years. I am so happy that I completed this process with Kamila. She was an awesome person who didn't force a vehicle down my throat...her original idea was not what I picked and she was very supportive of my decision. I truly enjoyed the experience. It was timely (in and out within three hours....from test drive to signing the papers to driving off the lot) and honest. You can't say that about all dealerships because I travel over 20 miles to go to Orland for the service. I can't recommend anyone better than Kamila Labuda for your next vehicle purchase. She was phenomenal and follows up to make sure I'm satisfied weeks later! More

Great service experience at this VW dealership,Ryan is very professional and extremely helpful.We bought our VW at Fletcher Jones and had our radio fixed at VW of Orland because it was closer,we were prov very professional and extremely helpful.We bought our VW at Fletcher Jones and had our radio fixed at VW of Orland because it was closer,we were provided with a rental car and were updated by email when the car was ready,We only had to pay $50 deductible for an $800 stereo system.We love VW and their warranty and this dealership,keep up the great work. More

Stopped by the dealership on Saturday 2/17/13, just to browse. My fiancé is interested in a new VW CC. My eyes caught a new VW EOS convertible on the showroom floor. while she was looking the CC I wal browse. My fiancé is interested in a new VW CC. My eyes caught a new VW EOS convertible on the showroom floor. while she was looking the CC I walked over to sit in the convertible. A very pleasant slesperson approached me and we started to talk. I thought he comes the full court new sales car press. Boy, was I wrong! Kamila Labuda, proved to be one of the best low key and informative new car salespeople that I have ever met. I told her of my intentions, that I was just browsing and she respected that. However, we kept talking about the VW EOS all the time. My fiancé, joined us and before you knew it we were in a full fledge somewhat serious discussion about the possibility of buying a new vehicle. I left the dealership with a new found knowledge of the EOS and a great feeling about VW of Orland and Kamila. Over the weekend, I came to conclusion that I would like to purchase this vehicle. I contacted Kamila, via email and told her of my intentions. Once again, her attitude, responsiveness and demeanor to my emails was SUPERIOR! She got back to me with all the points that I presented to her and had solid and defintive ideas how how we should proceed. The emails lasted for another day or so and finally on Tuesday 2/19 /13 we struck a deal. On Thursday, 2/21/13, Kamila picked me up at my home and took me to the dealership to complete the transaction. At that time, the dealership had everything ready. Financing and the business side of the deal took only 10 minutes at tops. Kamila, spent another 30 minutes showing me the mechanical and technological features of my new car. The car was presented to me in a clean and quite environment, a full tank of gas and a very good feeling about the overall experience of the new car purchase. In the future, I would highly recommend Kamila Labuda, and her dealership. She and they did an outstanding job. At times the thought of the new car buying experience would turn me and others off but this was not one of those times. Great Job Kamila! Respectfully, James A. Angio More

I had been doing some serious car shopping for over a I had been doing some serious car shopping for over a month. I was headed west on 159th street considering which dealership to stop at first and I had been doing some serious car shopping for over a month. I was headed west on 159th street considering which dealership to stop at first and was stopped by a train. Orland Park VW was right there and I saw the car that fit first my color and roof. I stuck my face to the window sticker and went in with no appointment to seek more info on my now 2010 Tiquan. I had done the same thing so many times elsewhere and was totally ignored. Salespersons were busy and the genetleman at the reception desk asked the finance person to assist me until a sales person was free. He did not hesistate to walk out in the cold with me and brought the car up in front of the dealership and I was able to sit in the SUV until a salesperson was free. I did the same thing at "Autobarn" in Hillside was ignored both times. Most dealerships will not even let you sit in their cars until they know how much you can afford. This is one of the reasons I had so many dings on my credit profile by the time VW took a look at it. Rich, my salesperson kept offering me water and checking on my while I took a seat and kept looking out of the window at the SUV that I sure was perfect for me. The Orland Park staff made a very hard deal comfortable to me that others would not touch before getting my first born child. The staff listened to my needs and did not focus on my shortcomings. Thank You Very Much Carolyn Ryals More

I cam in to have an oil change and a headlight fixed on my 2008 VW Passat. I went upstairs to the sales department to see the new 2013 vehicles and fell in love with a 2013 VW CC. I spoke with Drew Lanum my 2008 VW Passat. I went upstairs to the sales department to see the new 2013 vehicles and fell in love with a 2013 VW CC. I spoke with Drew Lanum who offered a lease program to me. Something I had never done before. I am very glad I did it and I am so pleased with my new VW CC. I get so many compliments on my car and it really fits the type of person I am. More

I really felt like all staff was there to help me make the best decision on my car purchase. All my needs were met and catered to. All car and financial questions were answered in great detail and with the best decision on my car purchase. All my needs were met and catered to. All car and financial questions were answered in great detail and with great knowledge. I plan to encourage people to go to this dealership when they are in the market for a car. More

Kamila was very nice and pleasurable to work with. she took the time to show me all the features of the car. I was shopping for the Touareg and fell in love with this car again took the time to show me all the features of the car. I was shopping for the Touareg and fell in love with this car again More