Volkswagen of Orland Park

This is my 2nd car purchase from Drew Lanum, and he does a great job of making you feel relaxed and at ease during the car buying experience. Additionally, the guys at VW of Orland Park have gone above and a great job of making you feel relaxed and at ease during the car buying experience. Additionally, the guys at VW of Orland Park have gone above and beyond to work with my specific vehicle requests and have always gotten me what I wanted no matter how difficult the search. I have referred Drew and VW of Orland Park to many others, and know of at least 4 other cars that have been bought with them, and no one has had any problems. More

My husband and I searched for a new vehicle, and Volkswagen of Orland Park was by far the best dealership we visited. Dan Kaminski, our salesman, was extremely helpful, knowledgeable, and never pres Volkswagen of Orland Park was by far the best dealership we visited. Dan Kaminski, our salesman, was extremely helpful, knowledgeable, and never pressured us into liking the vehicle. Working with the staff, when we decided to purchase, was also pleasant. I would recommend this dealership to anyone. Kathy of Mokena More

Visited dealer to see new Beetle Convertible to replace my 2004 Convertible. Rich was helpful, energetic and knowledgeable. Long test drive, impressed with features, gave us great trade in value on my Be my 2004 Convertible. Rich was helpful, energetic and knowledgeable. Long test drive, impressed with features, gave us great trade in value on my Beetle and fair price on new one. Only problem was color choice, but they were able to find EXACTLY what I wanted, sent someone to Naperville to retrieve it immediately and wrapped the deal all within 24 hours. Financing was speedy and easy. I obviously appreciate the VW quality and this dealership, as I returned after 9 years for my new one. More

The people at VW made purchasing my Passat a rewarding experience. Everyone took their time in making me feel welcome and comfortable while answering all my questions from start to finish. I love my Pas experience. Everyone took their time in making me feel welcome and comfortable while answering all my questions from start to finish. I love my Passat! More

Outstanding in all areas. Drew's (salesperson) Outstanding in all areas. Drew's (salesperson) patience, knowledge , courteousness and intelligence sealed this deal. Sebastian's genuineness , plea Outstanding in all areas. Drew's (salesperson) patience, knowledge , courteousness and intelligence sealed this deal. Sebastian's genuineness , pleasantness and reassurances via ph. (Initial contact) got me in to make a deal. Car a day old and I'm happy with purchase. Look forward to next purchase with this dealership only and hopefully sending many more sales Drew's way, so I can stay in contact with my VW family. I thank them all including person who detailed car. Best dealership in America. Great job guys!!!!!! If u looking for a car get there they can make it right. More

I have purchased 5 cars from Volkswagen of orland this is one great dealership. The sales and service is the best. Thanks everyone for making buying and servicing cars FUN. one great dealership. The sales and service is the best. Thanks everyone for making buying and servicing cars FUN. More

Camilla was a pure joy to work with. She made me feel so welcome and comfortable from the moment I stepped on the lot. She was extremely knowledgeable and made sure I was completely satisfied and happy wit welcome and comfortable from the moment I stepped on the lot. She was extremely knowledgeable and made sure I was completely satisfied and happy with my purchase. I have purchased many vehicles, but can honestly say that she went above and beyond to make this sale as seamless and easy as possible. I will go even further to say that if it were not for her outstanding professionalism and willingness to work with me for the sale I don't know that I would have made the purchase that day. Her follow up was quick and the personal phone call to ensure I was happy was a great unexpected surprise. She made sure my vehicle was perfect and I understood how everything worked before I left the dealership. This dealership is lucky to have such a wonderful salesperson. More

Finally, a dealership that stands behind what it promotes!!! I bought my very first Volkswagen this year on February 28th and had a wonderful experience at this dealership. The staff was extreme promotes!!! I bought my very first Volkswagen this year on February 28th and had a wonderful experience at this dealership. The staff was extremely polite, not pushy and very knowledgeable. You could tell from the moment you walked in the door that they had it together as a dealership and you would be taken care of in all departments. The sale went very smooth and in a timely fashion and I was on my way in just about an hour. After having the car just a few short days I did have several issues with the car itself, no reflection on the dealership what so ever! A very long story short the issues continued on until July where both the dealership and myself had enough. We both came to a very agreeable arrangement and they swapped the car out and made it right!!! All without having to get nasty and without having to lawyer up. This dealer has incredibly high ratings for a reason, they bend over backwards to help the customer in what is right. I received my new vehicle on July 19th and can honestly say I would recommend this dealer to anyone! The best news is they are opening a dealer closer to me so I will be taken care of based on the same fundamentals this dealership is built upon. EXCELLENT JOB AND HATS OFF to everyone at VW of Orland Park! More

I was looking to purchase a Jetta Sportwagen. I live in Indianapolis, IN and e-mailed Eddie about a car they had online. Eddie anwered all my questions and then gave me a terrific price. We drove up the Indianapolis, IN and e-mailed Eddie about a car they had online. Eddie anwered all my questions and then gave me a terrific price. We drove up the next weekend and purchased the car for exactly the price Eddie quoted us. Firas did a great job walking us through all the features on the new car. The whole process was easy, quick and straight forward. There were no hidden fees and no hard sell to buy additional options. This was by far the most positive experience I have ever had buying a car. More

I wanted to buy a new Beetle convertible; as I had owned 2 Cabrios & really loved them. We went to two dealerships to compare prices; VW of Orland was our first stop. Rich was very knowledgeable about all t 2 Cabrios & really loved them. We went to two dealerships to compare prices; VW of Orland was our first stop. Rich was very knowledgeable about all the VWs. He was very friendly, gave us his best out the door price, as we asked. We told him we were going to one other dealer, and would be back if they could not match his price. As soon as we left, both my husband and I commented on how great we felt about the way we were treated - no pressure, very respectful of our time. We had brought my Cabrio here for service a couple of years ago, and remembered how good they were. After going to a 2nd dealer, we called Rich & told him we'd be in to write the deal on the Beetle. When we went back (a few days later), he remembered us by name, and walked us through the paperwork with no hassles. I just picked up my Beetle this a.m. When we arrived, the car was ready, and Rich spent about an hour with me to make sure I knew how everything worked. He helped me set my clock, set my radio stations, made sure I had the seats and mirrors adjusted to my liking. He also set up a 30-day check-up time for me to bring in my car & have them make sure everything is working as expected, and that there are no questions. He also said that if I have any questions to just call in or stop by and he or someone else will be happy to help. This was the most pleasant car-buying experience I've ever had! VW has a customer for life in me; and VW of Orland Park is where I will shop, and where I will send my friends & family! More