Volkswagen of Orland Park

Mr. Drew Lanum is a really great person with excellent customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew . I love my new car. More

The people at this dealership are really nice, very friendly, and easy to work with. Kamila is a 5 star sales person who I would definitely recommend. If you feel like you have been treated poorly at o friendly, and easy to work with. Kamila is a 5 star sales person who I would definitely recommend. If you feel like you have been treated poorly at other dealerships definitely try here. The purchase of my car has been nothing but a positive one. More

I couldn't believe the level of customer service I received. Just when I thought everyone was inconsiderate and only out for themselves, along came Drew. He brought back the integrity to being a sales received. Just when I thought everyone was inconsiderate and only out for themselves, along came Drew. He brought back the integrity to being a sales men. He was honest, friendly, and tired to the best he could for the customer. I was impressed. I always heard about how you should be treated and have been always let down, not this time. I will be recommending him to all of my friends and family who are interested in purchasing a new vehicle, as well as the dealership he works at. It is clean and has a great buying environment, as well as exceptional customer service. Thank you, Drew, you could not have made this purchase any easier, or less stressful. Michael Sandowski More

I went to have my car serviced and had no intentions on purchasing a new vehicle. I went upstairs to peek only but there came Drew!!! He was so friendly and personable, plus he didn't hover over me. He jus purchasing a new vehicle. I went upstairs to peek only but there came Drew!!! He was so friendly and personable, plus he didn't hover over me. He just stood a short distance away and waited until he noticed I had some questions for him. He listened, answered questions and politely offered to show me rather than explain to me all of the new features in the newer Beetles. Before I knew it we were talking, "how would you like and what if I could?" The rest is history. I fell in love with my new Red Beetle and Drew and his finance team made it happen. Thank you Drew and Orland Park Volkswagen :-) More

The first time I purchased a car from Drew Lanum of Volkswagen of Orland Park was in December of 2010. I was there to purchase a surprise Christmas gift for my wife. I ended up with a 2011 CC and the b Volkswagen of Orland Park was in December of 2010. I was there to purchase a surprise Christmas gift for my wife. I ended up with a 2011 CC and the best experience at car dealership ever. Fast forward to October 30th 2013 and its time for another car. Just like the first time Drew Lanum and the staff Volkswagen of Orland Park rolled out the red carpet. The process was so smooth, and believe it or not, a pleasure. We were so pleased with the service and pricing that we walked out with 2 new cars! Drew took the time to explain everything to us in details and answered all our questions. Drew is very knowledgeable and patient. He took my wife and I out to the inventory lot countless of times to look at different models and color combinations, and at no point did he seem bothered or frustrated with us. I can honestly say that I am a Volkswagen fan, but I am more a fan of Drew Lanum and Volkswagen of Orland Park. If you are in the market for a new car stop by Volkswagen of Orland Park and ask for Drew, trust me, you will not be disappointed. Thanks again guys, we love our new Volkswagens! More

I highly recommend Volkswagen of Orland Park. I just purchased a new 2014 VW R-Line CC and I love it. It has great gas mileage and runs smoothly. It has all the latest technology features in the car. My purchased a new 2014 VW R-Line CC and I love it. It has great gas mileage and runs smoothly. It has all the latest technology features in the car. My salesperson, Danny Kaminski was a pleasure to work with. He understood my needs and helped me tremendously from his knowledge of the car to helping me with the budget I had to work with. The customer service is excellent at Volkswagen of Orland Park as well. Im looking forward to visiting the dealer for my first oil change. If you want to have a stress free time buying any car ask for Danny Kaminski, I was in and out of the dealer with in 2 hours! More

I will buy my next car here and would recommend this dealership to anyone. The salesman Rich Stephan was a stand up guy and really worked with me to get the price I was looking for. The sales manager Se dealership to anyone. The salesman Rich Stephan was a stand up guy and really worked with me to get the price I was looking for. The sales manager Sebastain Badillo really put in the effort to give me the trade in value I was looking for. Both gentleman were a pleasure to purchase a automobile from. More

I had no intention of stopping at this dealership. I made a left turn a bit early and that's where i met a great group of people. Kamila greeted me and I learned she has the patience for a novice car s made a left turn a bit early and that's where i met a great group of people. Kamila greeted me and I learned she has the patience for a novice car shopper. She asked questions to really understand my needs and took the time to understand my concerns as I decided between the car I had wanted for more than five years (Nissan Altima) and the car I bought from her. She even got me to test drive two cars as she explained the mechanics of each. A car gets me where I need to go. Kamila and her co-workers at Orland Volkswagen earned my respect and loyalty. She contacted me to check in (over a couple of weeks) as I took time making my decision and was not annoying like some salespeople can be. Her voice messages indicated she cared that I made the right decision for me regardless of the outcome for her. I really liked that! I will tell everyone about my great experience at Orland Volkswagen and I hope Kamila makes hundreds of drivers happy with their car buying decision. All the people I met at this dealership (sales, service, finance and even the owner) made me feel like part of their family. You don't get that kind of welcome in many places anymore. More

They treated us very well . The service was excellent. And we left happy in our new vw beetle. And we love it! Thanks kamila and eddie ! And we left happy in our new vw beetle. And we love it! Thanks kamila and eddie ! More

From the minute I walked through the door, VW of Orland was nothing but helpful. I was unsure what I wanted to purchase, so they let me explore all the availble options and were very flexible with what I w was nothing but helpful. I was unsure what I wanted to purchase, so they let me explore all the availble options and were very flexible with what I was willing to spend. Most of thier used selection is certified and in very good condition, so along with a great price I got a great vehicle as well. I also got to eat pizza with the owner, big plus. More