Volkswagen of Orland Park

We just came in to look and found everyone we encountered to be very nice and not pushy. Van originally started with us but had another customer who was there first so Rich took over. He was wonderful and an to be very nice and not pushy. Van originally started with us but had another customer who was there first so Rich took over. He was wonderful and answered every question we had. I have to say in 50 some odd years of purchasing cars this is the first time I actually ENJOYED it! After we purchased the car Rich took time to explain everything to us and show us each feature on the car and how it worked, right down to how the trunk opened and even helped us pair the phone with the bluetooth in the car and call CarNet to set that up. I feel that I can call him at any time to ask a question if I have one. I will certainly recommend this dealership and Rich to everyone. By the way - I LOVE my car!!! More

Excellent service, great price. This was absolutely the best car buying experience I've ever had. Would HIGHLY recommend VW Orland for your next purchase! best car buying experience I've ever had. Would HIGHLY recommend VW Orland for your next purchase! More

I just recently purchased my second Volkswagen from Drew. Drew has always been helpful and honest, answers all my questions, and helps me look at all my options in a purchase. I have been seeing Drew since Drew has always been helpful and honest, answers all my questions, and helps me look at all my options in a purchase. I have been seeing Drew since 2011 and all of our encounters have been professional, courteous and fun. Drew is very knowledgeable about Volkswagens, and financing. Buying cars can be a anxious, frustrating experience but I have never felt anything but comfortable with Drew and the dealership. Thank you More

Great service, timely, friendly, this dealership was the exact opposite of what i expected. my expectations were negative and this group of VW dealership employees have changed my outlook on vehicle sales. exact opposite of what i expected. my expectations were negative and this group of VW dealership employees have changed my outlook on vehicle sales. More

Dave knew I was coming in for a new car and knew which one I wanted. It was snowing by the time I got there and the car was pulled inside all ready for me to look at and fall in love with. I was incredi one I wanted. It was snowing by the time I got there and the car was pulled inside all ready for me to look at and fall in love with. I was incredibly nervous being a first time buyer/leaser of a new car. I felt very comfortable and was put at ease. He let us print off our insurance card so I can be ready when I finally left. After all the paperwork was done and the keys were in my hands he had the car pulled in front and ready for me. He sat with me for a while making sure my phone was connected to the Bluetooth. Explained every feature in detail so I was ready to know my car the way I'm supposed to. The next day I received a text from him saying that he hoped I was enjoying my new car and to let him know if I had any questions and that my follow up check was in the schedule. A few days later I did have a question and I texted him early in the morning and he immediately responded. Very very impressed with everyone at this dealership. More

This was the best new car purchase I have ever made. No pressure, good information, honest and reasonable pricing. Dan was very professional, no stress in making this purchase at all. I left the dealersh pressure, good information, honest and reasonable pricing. Dan was very professional, no stress in making this purchase at all. I left the dealership with a great car and a great deal. I love my new VW. More

I recently purchased a 2014 Jetta from VW Orland--and it was a great experience! I worked with Dave, and the whole process was enjoyable. was a great experience! I worked with Dave, and the whole process was enjoyable. More

Had an excellent experience Kamila! Very dedicated to finding EXACTLY what I was looking for and more. Got a great price & amazing quality car! Does not try to oversell what you can afford... Does everyt finding EXACTLY what I was looking for and more. Got a great price & amazing quality car! Does not try to oversell what you can afford... Does everything she can to make you happy! Go see her! More

I've been a customer of Kamilla's for a long time, and have to say that this dealership is the best I've found in the Chicagoland area. I've purchased 5 VWs in Chicagoland over the years so I ha time, and have to say that this dealership is the best I've found in the Chicagoland area. I've purchased 5 VWs in Chicagoland over the years so I have some experience. Kamila was very straightforward, as was her sales manager, about the deal and I never felt like there were any gimmicks or games being played. It was a very honest, straightforward discussion. They helped me out of a very tough situation with my trade and I cannot say enough about the customer service. I would advise anyone interested in a VW to give them a call, it was a very pleasant experience and that doesn't generally happen when it comes to car purchases. I will shop here again even though it takes me an hour to get to this location. I recommend that you do as well and ask for Kamilla. More

Mr. Drew Lanum is a really great person with excellent customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew . I love my new car. More