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Volkswagen of Orland Park

Orland Park, IL

3.2
697 Reviews

8920 W 159th St

Orland Park, IL

60462

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Showing 697 reviews

March 22, 2017

Andrew Can-do! Andrew Novak was great to work with. Made us feel comfortable right away and was not a normal pushy salesman type. He helped us out in every way he co More

by Dawn D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Mar 23, 2017 -

Volkswagen of Orland Park responded

Dawn, Andrew and the rest of our team sincerely thank you for going out of your way to write this review about Volkswagen of Orland Park. We try to create a comfortable and pressure-free environment for each and every customer. I hope you enjoy your new Beetle! If you have any further needs, please come back to see us. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

March 20, 2017

outstanding fast stress free great deal refreshing professional they meant my concerns goal needs ! the internet shopping experience made everything so fast and e More

by lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Natalia Szwab
Mar 21, 2017 -

Volkswagen of Orland Park responded

Lulu, thank you for the wonderful review! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we look forward to seeing you again! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

March 11, 2017

3rd car with this dealer This is the 3rd car I've bought from this dealer and the second with Rich Munoz. Staff is always friendly, knowledgeable and listens to what you want More

by Angela stofferahn
Recommend Dealer
Yes
Employees Worked With
Rich Stephan, Rich Munoz, Dustin Hill
Mar 13, 2017 -

Volkswagen of Orland Park responded

Angela, thank you so much for this great review and star rating! I am pleased to hear that Rich was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and efficient service and it's good to hear that we were able to show you what Volkswagen of Orland Park is all about. We look forward to your next visit! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

March 10, 2017

Friendly dealership Dropped a friend off to pick up his new jetta met Andrew listen to him talk to my friend he was very professional I said if you could give me the sam More

by Merlin 03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Mar 13, 2017 -

Volkswagen of Orland Park responded

Thank you for your business and this review! I am happy to hear Andrew was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

February 15, 2017

New purchase exceptional service. Dustin hill and rich Munoz were very knowledgeable and friendly. They made the process of buying a car effortless. Would recomme More

by Jacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Munoz, Dustin Hill
Feb 15, 2017 -

Volkswagen of Orland Park responded

Jacky, thank you and congratulations on your purchase! We are so very pleased that Dustin and Rich could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we would love to work with you again in the future! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

February 14, 2017

Excellent customer service! My overall experience with volks Orland park was professional and some of the best customer service I've received. Andre Novak was very informative an More

by alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin M., Andrew Novak
Feb 15, 2017 -

Volkswagen of Orland Park responded

Alexis, thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Andre and Kelvin provided you the best customer service and that they worked hard enough to get you the best deal. We would love to see you again! Take care! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

January 28, 2017

Friendly, efficient service - they take care of everything We decided to lease a new vehicle as our previous lease would expire soon. My husband called and was informed that if we came in right away, there we More

by dvanderw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Credelle
Jan 31, 2017 -

Volkswagen of Orland Park responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We’re so glad you’re happy with your new lease and we look forward to working with you again! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

January 28, 2017

Outstanding experience. Andrew Novak was extremely helpful to me in navigating the purchase of a new vehicle, in obtaining the model I wanted within 24 hours and explaining a More

by VW No.1 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Dustin Hill, Andrew Novak
Jan 31, 2017 -

Volkswagen of Orland Park responded

Thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Andrew and our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 30, 2016

Jetta I was driving a 2008 vw rabbit until I realized I needed to upgrade they made it so easy , got me a great rate (better then ford and chevy , and gave More

by Gclegacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Jan 03, 2017 -

Volkswagen of Orland Park responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Andrew and our team worked hard enough to get you a great deal and make your purchase completely painless. Best, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 30, 2016

Best Prices. I finally decided it was time for a new car after 11 years. Andrew Novak made it very easy to decde on my new car. More

by Charlie F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Jan 03, 2017 -

Volkswagen of Orland Park responded

Charlie, thank you and congratulations on your purchase! We are so very pleased that Andrew could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we hope to see you again! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

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