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Volkswagen of Orland Park
Orland Park, IL
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 697 reviews
October 31, 2019
Rust repair Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no proble Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no problem. More
by PERRYSTATHAKIS
Verified CustomerEmployees Worked With
Brad Galusha, Ed Skibinski, Sergio Villagomez
October 30, 2019
Great customer service Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all my questions. More
by SANDRAPITELLO
Employees Worked With
Sergio Villagomez
October 30, 2019
So far so good! This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgea This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgeable, professional, honest and not pushy in the least. He was able to help me negotiate an acceptable price for both my trade and the new vehicle I purchased. Because of my extremely positive experience with Juan I would consider returning for another VW when the time comes. More
by GCHI2550
Employees Worked With
Jose Juarez, sales associate , Eddie Bilo
October 29, 2019
Long time to buy new car Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transact Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transaction I have Bought 5 new cars in the last 12 months and this took the longest by far More
by COOPER100
Employees Worked With
Jake
October 29, 2019
Fast Easy and Accommodating I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyon I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyond for both customer service, and the work itself. Thanks! More
by JMIRKOV12
Employees Worked With
I think his name was Brad
October 28, 2019
Good Experience The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car t The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car this year and they offered me a fair price for my new Tiguan. I was especially happy with the total amount of time to buy, as I tend to become impatient with that process. Did not take too long. Very pleased with the Tiguan so far. More
by JENNIFER.MAREC572
Employees Worked With
Natalia Szwab
October 26, 2019
Great service Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. More
by kidtrax98
Employees Worked With
Sergio Villagomez
October 25, 2019
Pleasant experience. My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explain My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explained what was being done in language I could understand. I have confidence that everything will be corrected. More
by ANNIETLD1214
Employees Worked With
Brad C
October 24, 2019
Review of Current Lease Experience Had an excellent experience at VW in Orland. This is my third VW I’m leasing. Ed and his staff were extremely helpful and accommodating! Very grateful Had an excellent experience at VW in Orland. This is my third VW I’m leasing. Ed and his staff were extremely helpful and accommodating! Very grateful for the service. More
by JULIANACMORGAN
Employees Worked With
Eddie Bilo
October 22, 2019
Great customer service Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem so Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem solved in a rapid and professional manner. More
by FOSTERPARK085
Employees Worked With
Jim Everette
