Volkswagen of Orland Park

My experience with VW of Orland Park was terrific. My sales person Dorry Adkins was fantastic. She was very knowledgeable about the vehicle I was interested in. She worked hard to get me the vehicle I wa sales person Dorry Adkins was fantastic. She was very knowledgeable about the vehicle I was interested in. She worked hard to get me the vehicle I wanted at a good price. More

I had a great unexpected experience at VWOP. I received excellent service. I received top dollar trade in value. Matt and Natalia were awesome and fast! excellent service. I received top dollar trade in value. Matt and Natalia were awesome and fast! More

Service department is always very helpful. Will give you Service department is always very helpful. Will give you the best possible price on the service of your car; courteous, professional and sincere I m Service department is always very helpful. Will give you the best possible price on the service of your car; courteous, professional and sincere I making sure you are a satisfied customer. More

Very helpful and got my car fixed in a timely manner and kept me updated, she also went out of her way to get my a loaner for the time being kept me updated, she also went out of her way to get my a loaner for the time being More

Always a great experience. Great customer service. First time Volkswagen owner and this dealership has made the experience great. Will definitely refer to everyone I know looking for a car. time Volkswagen owner and this dealership has made the experience great. Will definitely refer to everyone I know looking for a car. More

Good Service!! The staff (Eddie and Cameron) at Volkswagen of Orland Park are OUTSTANDING!!! They were upfront and honest. I will definitely purchase from them again The staff (Eddie and Cameron) at Volkswagen of Orland Park are OUTSTANDING!!! They were upfront and honest. I will definitely purchase from them again. Thanks. More

Overall experience was positive. However, in addition to 30k service, coolant level has been dropping. Despite me literally witnessing it spilling over and coolant being present on the lip of the reservoir, 30k service, coolant level has been dropping. Despite me literally witnessing it spilling over and coolant being present on the lip of the reservoir, service would not replace. I’m confident I will need to return in the near future to get it fixed and I hope it doesn’t leave me stranded. I understand most people don’t know what they’re talking about when it comes to cars, but many people do. Ignoring my concern, especially over an easy fix that is well documented on the internet for my Atlas model, just turns me off to the brand. This is a 2 year old car with 30k on it that cost me almost $40k. It’s under warranty for another 4 years and 42k miles. In combination with VWs reduction in their warranty from 6 years to 4, I’m losing confidence in the brand. Service reps need to be given the freedom to listen to informed customers and make a decision to replace even if the tech says everything is fine. More

We had a great experience purchasing our new Volkswagen atlas. The staff is very friendly and knowledgeable about their inventory. We personally dealt with Josh as a salesman. We would definitely recommend atlas. The staff is very friendly and knowledgeable about their inventory. We personally dealt with Josh as a salesman. We would definitely recommend going to him if you are in the market. The manager was great too! Thanks everybody. More

Waited 1hr 15 minutes for oil change. Did not have me in system for my appointment No car wash. Didn't know my maintenance warranty. system for my appointment No car wash. Didn't know my maintenance warranty. More

Service writer answered the phone and greeted me on the same day in the writing area. Problem fixed. Car was not washed. Everything O.K. same day in the writing area. Problem fixed. Car was not washed. Everything O.K. More