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Volkswagen of Orland Park
Orland Park, IL
1,283 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,283 reviews
Verified Customer
November 24, 2025
Great customer service! Gerardo was friendly and helpful. I appreciated him informing me about what services my car might need, with no pressure. Everyone there was so nic Gerardo was friendly and helpful. I appreciated him informing me about what services my car might need, with no pressure. Everyone there was so nice and welcoming. More
by Lorelei
Employees Worked With
Gerardo
November 24, 2025
It was really great awesome sale person I would recommend this dealership to anyone very awesome experience this dealership to anyone very awesome experience More
by SALVADORRIOS1218
November 24, 2025
Told them my odometer was flashing due to a coding error and they told me I had to replace the entire cluster screen for 650 bucks. It's a coding error it's not broken and for 650 I'll gladly take a flashin and they told me I had to replace the entire cluster screen for 650 bucks. It's a coding error it's not broken and for 650 I'll gladly take a flashing odometer More
by Moepro85
November 24, 2025
Professional services Nice people around Very attentive to my mobility challenged wife Nice wait area to my mobility challenged wife Nice wait area More
by HKNGUH
Employees Worked With
November 21, 2025
Kelly is the best customer service person I've worked with there, and I've been a customer for 10 years. Personable, knowledgeable, trustworthy and friendly. He was an absolute pleasure to work with. with there, and I've been a customer for 10 years. Personable, knowledgeable, trustworthy and friendly. He was an absolute pleasure to work with. More
by PEGGY13
Employees Worked With
Kelly
November 18, 2025
The service took 7 hours long just for oil change. I had appointment with car service at 7 am for oil change and i didn't get my car back until 2 pm. I never have experience this bad with other dealer I had appointment with car service at 7 am for oil change and i didn't get my car back until 2 pm. I never have experience this bad with other dealers. More
by SETHIMOLPICH
November 17, 2025
Matt is great. He helped me out with an issue with my first car note. He helped me out with an issue with my first car note. More
by Keya
