Volkswagen of Orland Park

Great Service, Professional Service employee I lost my car key with remote and also needed oil change. Sergio scheduled it so I could get in and out in time to begin my work day at home. He al I lost my car key with remote and also needed oil change. Sergio scheduled it so I could get in and out in time to begin my work day at home. He also arranged to have my key made by parts. More

Recently bought a used vehicle. Sales staff was great, management was great. I would recommend this dealership to anybody looking for a new vehicle or used vehicle. Very satisfied with my purchase experie management was great. I would recommend this dealership to anybody looking for a new vehicle or used vehicle. Very satisfied with my purchase experience. More

many salespersons/employees didnt wear masks, particularly the finance guy (talk in my face). the whole process took entirely too long. i wouldn’t recommend this location. particularly the finance guy (talk in my face). the whole process took entirely too long. i wouldn’t recommend this location. More

This was my first experience buying a VW and it was amazing! They made sure I left with the car of my dreams! Other dealerships I had stopped at were not as willing to make sure I left with a great dea amazing! They made sure I left with the car of my dreams! Other dealerships I had stopped at were not as willing to make sure I left with a great deal and a great experience! Highly recommend this dealership. I truly appreciated their wonderful customer service! More

I am long time VW owner, all the way back to the ‘70s with my manual shift Rabbit in the Sandstone color!! I then progressed to various Jettas and Passats as well as a Phaeton. I Will be back for all my with my manual shift Rabbit in the Sandstone color!! I then progressed to various Jettas and Passats as well as a Phaeton. I Will be back for all my service. Love my Tiguan!! More

Hillary is the best in the service department. She’s really caring and will always makes sure the customers voice is heard. She is GREAT! really caring and will always makes sure the customers voice is heard. She is GREAT! More

Solid Sergio explained everything well and was easy to work with. Oil change completed with no issues and the small door rattle was corrected under warranty Sergio explained everything well and was easy to work with. Oil change completed with no issues and the small door rattle was corrected under warranty. Will be bringing my car back for its oil changes and other issues when needed. More

exceptional service I've had my Jetta for 10 years now and it runs the same as when I bought it. Sergio has taken very good care of my car and me. He is courteous, knowle I've had my Jetta for 10 years now and it runs the same as when I bought it. Sergio has taken very good care of my car and me. He is courteous, knowledgeable regarding my car and very helpful. Sergio will make sure that my warranty will cover my repairs. Sergio is the reason why I stay with a VW car. If he should ever leave, I would follow him. More

Friendly staff. The test drive experience was great; at our appointment time the car was ready to go. The paper work to purchase the vehicle was quick and efficient in comparison to previous experiences. W our appointment time the car was ready to go. The paper work to purchase the vehicle was quick and efficient in comparison to previous experiences. We did not wait long to complete the full process. Really great car. More

Service Department always does good by me. Hillary took care of me on my most recent visit and, as usual, she was stellar. Repair was costly but she explained everything thoroughly and kept me informed of care of me on my most recent visit and, as usual, she was stellar. Repair was costly but she explained everything thoroughly and kept me informed of the mechanic’s progress. More