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Volkswagen of Orland Park

Orland Park, IL

3.9
761 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 761 reviews

February 20, 2025

I do not feel that the service deparment gave me a good customer service experience. More

by MBRUCE499
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
I do not know their names
February 20, 2025

Excellent service and the team was great getting the car oil change done and done fast. Thank you More

by ONPOINT4INSPECTIONS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Drew Zinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Gerardo was great in an unfortunate product delay situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service More

by SHABAKAMACLIN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gerardo was n service dept
February 19, 2025

Great customer service. Friendly staff. Great communication! Would highly recommend the service to others. Car is in great shape. More

by LINDSEY_PENN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kelly
February 19, 2025

Had an excellent experience, Eric and Drew worked hard to meet our requests and get us the best deal possible. More

by TREECE1028
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Drew Zinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Eric in sales did a great job. Love my new Tiguan. Will be back soon. More

by AARONBAILEY34
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric
February 18, 2025

Despite me stating twice there were issues with my brakes on a brand new car, and being blown off for months, it was found at my 10,000 mile service that my brakes were shot! LISTEN to your customers! This More

by MELISSAKDONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
February 16, 2025

I enjoyed my experience in VW, they worked hard to match my requests. They were nice and helpful. More

by HIBAH.QUTISHAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Unorganized and ran very poor. Dishonest. I will never go to this dealership again. We had several bad experiences here. More

by JOY.STRIGGOW
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
February 16, 2025

The service writer was very helpful. Kept in touch with every step of the was. H e was forth coming on my repair and explained what needed to be done. Also explained why my EPC light More

by SHIRLEYNUSSBAUM0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alavado
2
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