Volkswagen of Orland Park

Mariah was excellent! She was professional and quick to reply to texts and emails. She delivered the car and had all the required documents prepared with color coded sticky arrows to expedite the paperwork reply to texts and emails. She delivered the car and had all the required documents prepared with color coded sticky arrows to expedite the paperwork process. Thank you! More

Excellent service!Very friendly staff. My car was Excellent service! Very friendly staff. My car was serviced at the time designated. The waiting area had plenty of room for “social distancing”...an Excellent service! Very friendly staff. My car was serviced at the time designated. The waiting area had plenty of room for “social distancing”...and clean. More

Recently bought a used vehicle. Sales staff was great, management was great. I would recommend this dealership to anybody looking for a new vehicle or used vehicle. Very satisfied with my purchase experie management was great. I would recommend this dealership to anybody looking for a new vehicle or used vehicle. Very satisfied with my purchase experience. More

many salespersons/employees didnt wear masks, particularly the finance guy (talk in my face). the whole process took entirely too long. i wouldn’t recommend this location. particularly the finance guy (talk in my face). the whole process took entirely too long. i wouldn’t recommend this location. More

This was my first experience buying a VW and it was amazing! They made sure I left with the car of my dreams! Other dealerships I had stopped at were not as willing to make sure I left with a great dea amazing! They made sure I left with the car of my dreams! Other dealerships I had stopped at were not as willing to make sure I left with a great deal and a great experience! Highly recommend this dealership. I truly appreciated their wonderful customer service! More

Excellent experience at VW of Orland Park. The staff is always professional, friendly and accommodating. I bought my Tiguan at Orland and trust their service department to see that my car is running at a t always professional, friendly and accommodating. I bought my Tiguan at Orland and trust their service department to see that my car is running at a top level and safe for me and my family. Thank You! More

Great Service Team and Dealer Always a positive experience getting an oil change or any work done. Sergio and the rest of the team are always extremely friendly and great to work Always a positive experience getting an oil change or any work done. Sergio and the rest of the team are always extremely friendly and great to work with. I can always rely on them to do a great and reliable job and wouldn't think of taking my car elsewhere. More

Great Service, Professional Service employee I lost my car key with remote and also needed oil change. Sergio scheduled it so I could get in and out in time to begin my work day at home. He al I lost my car key with remote and also needed oil change. Sergio scheduled it so I could get in and out in time to begin my work day at home. He also arranged to have my key made by parts. More

Oil change/Problem with trunk This is the first time I was not satisfied with the service at Volkswagen. Along with the oil change, I asked them to check the lock on my trunk and This is the first time I was not satisfied with the service at Volkswagen. Along with the oil change, I asked them to check the lock on my trunk and they gave it back to me the same way I brought it in. When I pick up my car, usually someone goes over everything with me, what was done etc. No one was around. I asked the cashier, if they fixed the trunk, she was very sarcastic and said “Well it’s on the list, I guess it’s fixed”. I was disgusted when I left. Hopefully next time it’s better. More

I am long time VW owner, all the way back to the ‘70s with my manual shift Rabbit in the Sandstone color!! I then progressed to various Jettas and Passats as well as a Phaeton. I Will be back for all my with my manual shift Rabbit in the Sandstone color!! I then progressed to various Jettas and Passats as well as a Phaeton. I Will be back for all my service. Love my Tiguan!! More