Volkswagen of Orland Park
Orland Park, IL
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Friendly ppl, get you in & out, great service with detail! Glad I was able to come here an get the service I needed done, I looked around at the lot I will be back for more than service next time. I want to co Glad I was able to come here an get the service I needed done, I looked around at the lot I will be back for more than service next time. I want to come back for the work I need done on my vehicle. To see how that will go if I will be constantly coming back for more problems or if it will be a one and done! Well we will see! More
I brought my car in to have the suspension fixed. Sergio made my appointment and got me in at a convenient time . I was given a courtesy ride home and back to the dealership when the work was fin Sergio made my appointment and got me in at a convenient time . I was given a courtesy ride home and back to the dealership when the work was finished by Joe. Everyone is helpful and friendly at VW. Great service all around! More
jetta Tim Sulo was very helpful in our purchase of a VW Jetta. Hemade sure we were taken care of, and got us answers to all our questions. T.Rooney Tim Sulo was very helpful in our purchase of a VW Jetta. Hemade sure we were taken care of, and got us answers to all our questions. T.Rooney More
Awesome customer service! I went in for annual maintenance. The service team was and is always thorough, kind, and professional! Great dealership with quality service! maintenance. The service team was and is always thorough, kind, and professional! Great dealership with quality service! More
I was happy with my service and the service dept. what I didn’t like was when I picked up my car it wasn’t washed or cleaned. Most dealerships do that. didn’t like was when I picked up my car it wasn’t washed or cleaned. Most dealerships do that. More
Masks I saw very few people in the service area and the sales floor with masks. Some of these individuals walked within 6 feet of me. You are not in compl I saw very few people in the service area and the sales floor with masks. Some of these individuals walked within 6 feet of me. You are not in compliance with the law. The exception was Sergio. He was wearing a mask and his service was as always 5 stars. If it weren't for him I would be giving you 1 star. More
Not very helpful. Was ignored when bringing up a question about a concern with vehicle. Called prior to service and asked for quote and what work was performed at 30k service, when work was comple question about a concern with vehicle. Called prior to service and asked for quote and what work was performed at 30k service, when work was completed bill was a lot higher then quoted More
Dependable & Efficient Never had any problems with appointments,service & personnel.. Sergio is tops as my service advisor (the service techs as well) I trust Sergio to take Never had any problems with appointments,service & personnel.. Sergio is tops as my service advisor (the service techs as well) I trust Sergio to take care of my problems as he has done even since my first time on my original 10,000 mile service. More
Buy a Jeep. Tim worked with me on my trade in and we worked out a sale, they even let me go home to get my dog. I was happy with our deal and i would buy from th Tim worked with me on my trade in and we worked out a sale, they even let me go home to get my dog. I was happy with our deal and i would buy from them again. More
Easy in and out.Very friendly do great work.Going back in October for tires Would recommend to family and friends Very pleasant experience overall October for tires Would recommend to family and friends Very pleasant experience overall More