Volkswagen of Orland Park

Volkswagen of Orland, You're the Greatest! My Beetle was serviced last week. I had my fuel door replaced and my car perma sealed. As always, Volkswagen of Orland got the job done quickly. Th My Beetle was serviced last week. I had my fuel door replaced and my car perma sealed. As always, Volkswagen of Orland got the job done quickly. The service was great! The employees are always pleasant and professional! Hillary, you are exemplary! Thanks again, Volkswagen! More

Dorry listened to my needs and found me the car I wanted at the right price! All while having an infant with me through the process! Went the extra mile by being helpful with moving my stuff and the car s at the right price! All while having an infant with me through the process! Went the extra mile by being helpful with moving my stuff and the car seat so I could do the test drives. More

Great quick service. I was a walk-in and the wait was supposed to be 2-3 hours but it was a lot faster than that! supposed to be 2-3 hours but it was a lot faster than that! More

Great service! The Service Department is always great when i bring in my Beetle Bug. They are always friendly, professional and fast! I won't bring my car anywhwer The Service Department is always great when i bring in my Beetle Bug. They are always friendly, professional and fast! I won't bring my car anywhwere else but here. More

Great customer service! Thank you Got key made and working good so far. Will be back to get spare made soon! Happy holidays !!! Thank you again working good so far. Will be back to get spare made soon! Happy holidays !!! Thank you again More

Friendly, but "Shady" Warranty Practices Everyone here was very friendly and helpful; however, it seems incredibly shady that you can't purchase a Volkswagen brand Extended warranty at a Volk Everyone here was very friendly and helpful; however, it seems incredibly shady that you can't purchase a Volkswagen brand Extended warranty at a Volkswagen brand dealership...only a 3rd party option is offered. When questioned, it was said to be the "exact same coverage" but then why not just offer the warranty of the brand you are selling?? Also, no more prepaid service contracts (for oil changes, etc) is a real bummer. Removing 1 star for questionable policies. Apparently, it's a new owner from when I originally leased my beetle and while I had a nice experience, there is a bit of foreboding on my mind with this extended warranty issue....only time will tell. More

New owner but still a pleasant experience. I have purchased several VW’s at Volkswagen of Orland,I did not know they had changed hands recently, I still felt comfortable with them. They wer I have purchased several VW’s at Volkswagen of Orland,I did not know they had changed hands recently, I still felt comfortable with them. They were friendly and attentive,answered my question and helped me through the process, they were busy,it took awhile but I’m happy. More

Was just okay. Have a small problem the service center has me down wrong mileage. They recorded 27,,467 and the actual mileage was 20,202. I want to notify you of Have a small problem the service center has me down wrong mileage. They recorded 27,,467 and the actual mileage was 20,202. I want to notify you of this so I do not have any warranty issues. Please change the mileage in your system? More

On June 29, I bought a new 2020 Jetta. So far, all seems well. The dealership was very busy yesterday so the sales process took a great deal of time. seems well. The dealership was very busy yesterday so the sales process took a great deal of time. More

Great service as usual. Liked the fast service provided. Will keep getting my car serviced there in the future. And the parts needed for my car were in stock. Thanks Will keep getting my car serviced there in the future. And the parts needed for my car were in stock. Thanks More