Volkswagen of Orland Park

When I walked into the dealership, I was helped immediately by a sales rep. I felt my sales rep gave me a very fair deal and expedited my trip to the dealership. immediately by a sales rep. I felt my sales rep gave me a very fair deal and expedited my trip to the dealership. More

Bait and switch.... NOT HAPPY! After an agreed price (which was the full price) for the vehicle I wanted, the sales person wanted to increase the price of the vehicle because they c After an agreed price (which was the full price) for the vehicle I wanted, the sales person wanted to increase the price of the vehicle because they claim they were losing money on the deal. After some haggling, me complaining about sales person pulling a bait and switch and breaking down the numbers, they let me have the vehicle for the agreed price. It was a VERY unpleasant buying experience. However the GM and the guy who draws up the paperwork were very cool. More

Horrible never can give you a direct answer when you spend thousands of dollars on your vehicle. Poor service no one knows anything about your vehicle spend thousands of dollars on your vehicle. Poor service no one knows anything about your vehicle More

The part was partially replaced, and was not secured properly nor was it completed. Very disappointed with this dealership’s poor service, up selling, and taking advantage of my vulnerability in the clo properly nor was it completed. Very disappointed with this dealership’s poor service, up selling, and taking advantage of my vulnerability in the closing of my deal. I will never take my car to them to be serviced ever again, and honestly, will never buy Volkswagen again on account of this performance. More

My low oil light came on and I drove right to them My low oil light came on and I drove right to them without an appointment Great customer service and really appreciated they were able to take me in My low oil light came on and I drove right to them without an appointment Great customer service and really appreciated they were able to take me in same day More

Above & Beyond! My second visit to this dealership for servicing after moving from Rolling Meadows, IL. I have to say they are extremely courteous, friendly, take th My second visit to this dealership for servicing after moving from Rolling Meadows, IL. I have to say they are extremely courteous, friendly, take the time to explain to you what is going on, and go out of their way to make sure you are completely happy with their service. I tried another dealership in Highland Indiana, but quickly came back to Orland Park VW for their superior service and their exceptional honesty and work. Don't hesitate to take your car to them. They truly care about their customers! #Customer4Life More

They gave me the best price out of 5 area dealers! They treated me very well and in the end we came to an agreement. treated me very well and in the end we came to an agreement. More

I wanna thank Mariah for helping me recieve the car I really wanted. She made sure she went the extra mile for me to make sure i get the best service possible really wanted. She made sure she went the extra mile for me to make sure i get the best service possible More

I was very well taken care of and I Appreciate their excellent customer service. Tim Sulo was my sales rep and he found me the exact truck I wanted! So thankful for my experience buying my first truck excellent customer service. Tim Sulo was my sales rep and he found me the exact truck I wanted! So thankful for my experience buying my first truck More

The Best Service Department I Have Ever Seen!!! I have been in the automotive industry for over 40 years and this is by far the best service department I have ever seen. Thank you Ed and Sergio. I have been in the automotive industry for over 40 years and this is by far the best service department I have ever seen. Thank you Ed and Sergio. You guy's are the best of the best! More