Back

Volkswagen of Orland Park

Orland Park, IL

4.2
1,314 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
Contact Dealership

8920 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 1,314 reviews

May 03, 2026

N/a Good customer service, fair price, no refreshments. This survey is a pain in my xxx More

by kaminski_j
Recommend Dealer
Yes
April 30, 2026

Excellent service on my current recall. My vehicle was repaired with in 2 hours. It's running very well. I am very pleased. More

by DANYETTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kukulka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2026

Labor rates very high, service advisor I had was not very thorough, longer than usual wait times, did not offer loaner More

by LEATHER2WOOD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo
April 30, 2026

I was very pleased with my experience. I was greeted as soon as I pulled my car in. Kelly was very nice & professional. He had excellent customer service. More

by SLJOHNSON708
Recommend Dealer
Yes
Employees Worked With
Kelly
April 29, 2026

Excellent. Service was quick and professional. I will continue to bring my vehicle back for servicing. More

by C.SMITHSABRINA
Recommend Dealer
Yes
Employees Worked With
Roberto.
April 29, 2026

I have a great experience. I would come again, thank you for assisting me with buying my first car! More

by SASHA.GILLETT12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gleb Simanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2026

Gerardo kept me informed and listened to me. They repaired my car and it was a difficult More

by GERALYN.GORDON
Recommend Dealer
Yes
Employees Worked With
Gerardo
April 27, 2026

Both Kelly in the shop and Mitch in Sales have been a pleasure to work with. Im very Happy with the service at Volkswagen on Orlan d More

by MILITIA90
Recommend Dealer
Yes
Employees Worked With
Kelly
April 27, 2026

Great customer service and very knowledgeable. They were very informative and willingness to answer all questions More

by CCHANDLER1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onteral Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kutyna
April 27, 2026

Service was done in a timely manner. That is all I have to say today. More

by VERSTRAATMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kukulka
3.0
This rating includes all reviews, with more weight given to recent reviews.
1
...