Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Orland Park
Orland Park, IL
755 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 755 reviews
February 22, 2025
My car wouldn't start--I called for a tow. The fellow was able to jump start and I rushed over to VW. Kelly took care of the situation. He was very helpful. The fellow was able to jump start and I rushed over to VW. Kelly took care of the situation. He was very helpful. More
by LUCIRIZZO
Verified CustomerEmployees Worked With
Kelly
February 22, 2025
Kelly was great! ! He kept me informed from start to finish. He made sure to check if i have warranties to help with my service cost. He check to make sure I didn’t ha ! He kept me informed from start to finish. He made sure to check if i have warranties to help with my service cost. He check to make sure I didn’t have any open recall on my truck. Kelly customer service is top tier!!! More
by Arieana30
Employees Worked With
Kelly
February 22, 2025
Had an early morning appointment and was told it be hours before they could look at my vehicle. Then they stated that would not be able to make any repairs to the gas tank door because they likely wouldn’t h before they could look at my vehicle. Then they stated that would not be able to make any repairs to the gas tank door because they likely wouldn’t have parts. What is the point of making an appointment at a specific time if you cannot honor it? More
by NAUGHTONSA
Employees Worked With
Service department
February 20, 2025
Excellent service and the team was great getting the car oil change done and done fast. Thank you oil change done and done fast. Thank you More
by ONPOINT4INSPECTIONS
Employees Worked With
February 20, 2025
Gerardo was great in an unfortunate product delay situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service More
by SHABAKAMACLIN
Employees Worked With
Gerardo was n service dept
February 19, 2025
Had an excellent experience, Eric and Drew worked hard to meet our requests and get us the best deal possible. meet our requests and get us the best deal possible. More
by TREECE1028
