Volkswagen of Olympia

Amazing experience! Everyone is so nice and helpful! the hospitality is great, the timing is great, and I always feel taken care of! Everyone is so nice and helpful! the hospitality is great, the timing is great, and I always feel taken care of! More

The service department unethetically and exploitatively upsold me a service package for 80,000 miles for a car that only had 30,000 miles on it. upsold me a service package for 80,000 miles for a car that only had 30,000 miles on it. More

The members of the dealership were very nice and straight forward. They didn’t waste any of my time, and got me into a vehicle that say day. forward. They didn’t waste any of my time, and got me into a vehicle that say day. More

Joey Munsell very professional and superb customer service. He explained what needs to be done to our family car and very knowledgeable on what’s needed to our car. service. He explained what needs to be done to our family car and very knowledgeable on what’s needed to our car. More

The VW of Olympia staff is amazing. They diagnosed the problem immediately and rectified the problems without delay. They diagnosed the problem immediately and rectified the problems without delay. More

I had a great experience buying my car here. The entire process was quick, smooth, and stress-free. The team was knowledgeable, answered all of my questions, and never made me feel pressured or The entire process was quick, smooth, and stress-free. The team was knowledgeable, answered all of my questions, and never made me feel pressured or taken advantage of. I came in knowing exactly what I wanted, and they listened to my needs and helped me find the perfect vehicle without trying to steer me toward something else. I really appreciated their professionalism and honesty. I would definitely recommend this dealership to anyone looking for a straightforward and enjoyable car-buying experience. More

An exceptional car buying experience. I would highly recommend this dealership for your next future new car purchasing. Whether it's new or used they will go out of their way to ensure yo I would highly recommend this dealership for your next future new car purchasing. Whether it's new or used they will go out of their way to ensure you are well taken care of. In fact, ask for Casey. He will ensure you when you leave the dealership with either a new car or used that you will be a very happy with the experience and have knowledge about all the options of your car. From there Jeff will guide you through the finance part of it and very knowledgeable. You will see curtesy and professionalism from this dealer where other dealers will force feed their rhetoric and force you to bend over and take it as is. Those other dealers will probably wouldn't give you the curtesy for a reach around. More

Steven, Kenny, and Spencer were great to work with! They made the experience quick and easy. And we love our new Atlas! They made the experience quick and easy. And we love our new Atlas! More

Friendly Greeting upon arrival, & very responsive to my requests. Prompt & efficient with test drive procedure. Salespersons worked collaboratively. My primary salesman Casey was knowledgeable & engaging, requests. Prompt & efficient with test drive procedure. Salespersons worked collaboratively. My primary salesman Casey was knowledgeable & engaging, honest. I continue to be loyal to VW if Olympia because of good customer service. More