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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews
Call Service Center (352) 387-1330

685 Reviews of Volkswagen of Ocala - Service Center

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February 14, 2024

It's always a great service and experience. Caleb is the best. He always find a way to pleased and help the customer with any needs and will find the best deal. I won't take my car anywhere els More

by svazquezrn
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Garcia
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Feb 19, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your expereine working with Caleb, thank you so much for the 5 star review!

February 14, 2024

I had a great experience from the moment I walked in up until the moment I walked out. Everyone was very helpful and the services provided on my vehicle were excellent More

by TINALEITE13
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lein
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Feb 14, 2024 -

TINALEITE13 responded

Great experience and great service!

February 14, 2024

Service was helpful and patient with us while we went and enjoyed lunch and they did their work. More

by RandyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your visit with us. Thank you so much for taking the time to share you experience with us!

February 12, 2024

Please check the reviews I did last week. They were excellent! No more contacts about trading please!!! More

by ddavidson5830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Ragatsis
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Feb 12, 2024 -

Volkswagen of Ocala responded

Thank you so much for your 5 star reviews!

February 08, 2024

Very good Very professional, timely and courteous. Would recommend to anyone I know. Thank you More

by npisarro
Recommend Dealer
Yes
Employees Worked With
Harry Ragatsis, Harry Ragatsis
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February 03, 2024

Unorganized service scheduling , not willing to help. Danny was great Non caring , unfinished work Bad communication More

by johnpage011
Recommend Dealer
No
Employees Worked With
Harry Ragatsis, Harry Ragatsis
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Feb 08, 2024 -

Volkswagen of Ocala responded

Please accept our sincerest apologies for the issues you experienced during your visit. Our service manager Danny has attempted to reach out to you to resolve the issues and personally apologize. In case we have missed you please reach out to Danny at 352-571-1031.

February 01, 2024

Volkswagen of ocala is wonderful! They greet you as soon as you pull in, offer you snacks and drinks, & when you leave they walk you out to your car. I will always take my Passat here More

by TOMPKINSM02
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lein
Report | Print
Feb 02, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed our amenities and working with our team! Thank you so much for trusting us with your Passat, we look forward to your next visit!

January 31, 2024

Fez smiled a lot! Everyone I had contact with was friendly and professional. Great service. More

by CARVERCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fez, Tyler Don't recognize people in pictures.
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Feb 01, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with our service team! It was a pleasure to work with you and see your bright smile as well. Thank you so much for the 5 star review.

January 31, 2024

The service manager Danny was great . Danny took care of all of my needs and was very professional. I am a loyal customer because of Danny.and I will recommend Volkswagen of Ocala to ever More

by KIM.STEVE.STRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Volkswagen of Ocala responded

Thank you so much for being loyal to us here at Volkswagen of Ocala and leaving us a 5 star review. We are so glad you have enjoyed working with Danny, he is truly amazing at what he does.

January 31, 2024

I am a customer since 15 years, and my last visit was a pleasant experience like usual. The service was great, Danny Schlenker handled the repair of my car very professional. He took the time to answer all More

by miriamandjoe
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Volkswagen of Ocala responded

We are so glad you have enjoyed working with Danny and our team for the last 15 years and counting! It has truly been a pleasure take care of your and your VW. Thank you so much for your loyalty and for taking the time to leave us a 5 star review.

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