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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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March 03, 2022

Beautiful, accommodating facility with lots of amenities so customers don’t get bored while they are getting their cars serviced! More

by Jessieturbomorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike De Jesus, Michael Allan
Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 03, 2022

Any time my vehicle has needed service Malaun has made it a point to get me in and provided me with detailed honest work. I will continue coming to this dealership because of the quality and professionalism More

by Hollahan2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Martin, Malaun Humbert, Tj Richmond, Rachael Mack, Mike De Jesus, Michael Allan
Mar 03, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review and letting everyone know how great Malaun is.

March 02, 2022

I love coming to this dealership, the customer service is excellent and they let you know what is going on with your vehicle. More

by abjones0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
Jun 02, 2022 -

Volkswagen of Ocala responded

We love having you! Thank you for the 5 star review!

March 02, 2022

Straight forward with what was wrong. Service Technician found me, told me what was wrong and how much it was going to cost. Mechanic sent me a video describing what was wrong and what More

by SMTIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Jun 04, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 02, 2022

We have purchased two Volkswagens from Volkswagen of Ocala over the past seven years, and have them both serviced there. Danny Schlenker has taken care of our service needs for both vehicles with the ut More

by marcafennimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Volkswagen of Ocala responded

Thank you for your continued trust in us when it comes to servicing your vehicle. We appreciate you.

March 02, 2022

Got an appointment when I wanted it. The dealership is always clean and comfortable .Danny always take good care of me.The car was clean and ready when the work was done. More

by petesisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 02, 2022

I feel like every time I go here lately no one know what is going on More

by butheadjr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Klopp
Mar 03, 2022 -

Volkswagen of Ocala responded

I would like to apologize for your experience here at the dealership. We will continue to try and get better, and hopefully next time you come in we can earn 5 stars.

March 02, 2022

The very BEST service in O)cala! ! The very Best Service Manager in Ocala too! More

by MORALES1466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Allan
May 23, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 02, 2022

If you are anywhere around the Ocala area. Or really anywhere in Florida and need help with your Volkswagen this is the guy to help. I would rank him top 12 in the ENTIRE country year after ye More

by Rob Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Volkswagen of Ocala responded

He is and we are very proud of him! Thank you for the 5 star review!

March 02, 2022

My first VW Passat was in 2011. My second was in 2014. I cannot imagine dealing with another service advisor other than Danny. He made owning a VW a pleasant experience. Timely, pre More

by William
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review! Danny is amazing and we are lucky to have him.

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