Back

Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

Sort by
March 07, 2022

Great experience Shawn was a pleasure to work with. Would do business with again and recommend. More

by shoes333
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Joe Fulner
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 06, 2022

Danny is consistently the best. Fantastic and sincere customer service! Thank you very much, Danny. More

by jamiehorseygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 05, 2022

One of the best dealerships in the US! No matter where I travel, I can call them and feel comfortable that they have my back! Vw Ocala is the new service standard!🤗 More

by Cheryl Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Heather Klopp
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 05, 2022

Danny in the service department is a treasure in this time of lacking customer service. More

by B.Holmes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 4 star review.

March 05, 2022

I have had my Volkswagen serviced at this dealership many times and have always been pleased with the service advisor and the work. More

by matthew.minter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 05, 2022

Always the best service by Danny and the guys! Polite and responsive. Double thumbs up! More

by GJPAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 05, 2022

Daniel is the best help. Always looks out for me and my car. Thank you More

by jsanderson1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the review.

March 05, 2022

Eating in a customers car and leaving wrapper and seeds in car no video oil change either More

by Deayat63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malaun Humbert
Mar 08, 2022 -

Volkswagen of Ocala responded

I would like to apologize for your experience here. If you could call the store and speak with the service manager so we know who's car this happened in, we would greatly appreciate it.

March 05, 2022

They rescheduled my appt three times. They was friendly at the service center. The EPC light came out yesterday. After giving them $1000 for repairs to the vehicle. More

by VTHOMAS526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to leave a review.

March 05, 2022

Sales floor was clean with friendly, knowledgeable staff around. They got my car in timely (with appointment)! And we're very clear on repairs needed, explaining the why's and how's. They had my car back in More

by LAZYTIGER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Michael "Irish" Bedaw
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

...
60
...