Volkswagen of Ocala - Service Center

Very nice waiting room. Friendly and proficient service. My Taos was ready when promised. I will definitely use them again. Friendly and proficient service. My Taos was ready when promised. I will definitely use them again. More

I paid over $1600 for a carbon buildup clean out. Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a basic thing like oil level. Could’ve ruined my engine. Very negligent, making me loose confidence in their competency. More

Courteous, knowledgeable, everything was explained clearly. I was given enough info to make an informed decision clearly. I was given enough info to make an informed decision More

VW of Ocala service is a 10 out of 10⭐️’s. They give you all the information you need to hear when bringing your car in. They give you all the information you need to hear when bringing your car in. More

I scheduled my ‘24 Golf R for an unscheduled oil change {per my request}, and scheduling on line was quick and without issues. Upon arrival I was met by very friendly staff who directed me to the service d {per my request}, and scheduling on line was quick and without issues. Upon arrival I was met by very friendly staff who directed me to the service desk. Fez was my service writer and even though they were extremely busy, he handled the paperwork quickly and efficiently. The work was done by Steve {technician}, and all requested services were provided. The car was detailed when I picked it up. Top notch service from start to finish. More

Always get great service with attention to detail. Service advisors are always knowledgeable and friendly Service advisors are always knowledgeable and friendly More

I was in and out in a reasonable Amount of time. Everyone was really nice. I have a new service guy Rickey and he is awesome. Everyone was really nice. I have a new service guy Rickey and he is awesome. More

They have their service down to a science. Excellent service and very polite and courteous. I would definitely recommend them. Can’t wait to buy a new car from them someday. Excellent service and very polite and courteous. I would definitely recommend them. Can’t wait to buy a new car from them someday. More

Fez was very professional and thorough with the process of my service experience. It's nice to have someone who is courteous and kind who goes over and beyond . Thank you Fez! of my service experience. It's nice to have someone who is courteous and kind who goes over and beyond . Thank you Fez! More

5 - excellent! Understood what I needed, worked effectively with me, helped me get a rebate and a reasonable price break. I'd be happy to work with F. F. again! Understood what I needed, worked effectively with me, helped me get a rebate and a reasonable price break. I'd be happy to work with F. F. again! More